Doors and Locks
Door Locks
Door Locks
Unlocking with Auxiliary Key
Only the driver's door can be unlocked using the auxiliary key.
Refer to Keys (Search).
Insert the auxiliary key while the driver's door handle is pulled and turn the key to the unlock side. Turn the auxiliary key back to its original position before removing it.

If you attempt to open the driver’s door using an unauthorized auxiliary key, the key cylinder will spin around but the door will not unlock.
Locking, Unlocking with Touch Sensor, Door Handle (With the advanced keyless function)
By touching the sensing area of the touch sensor, various locking/unlocking operations can be done without taking the key out of a bag or pocket.
There are two types of touch sensors used for locking and unlocking, and each sensor is built into the outer door handle on the driver and front passenger's doors.

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Sensing area of door lock touch sensor (Depression on outer side of door handle)
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Sensing area of door release touch sensor (Inner side of door handle)
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When locking/unlocking with the transmitter carried, securely touch the sensing area of the touch sensor as follows.
Locking
Unlocking
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The system may not operate normally under the following conditions.
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You touch the sensing area of the door lock touch sensor and the sensing area of the door release touch sensor at the same time.
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You touch the sensing area of the touch sensor while wearing gloves.
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Foreign matter such as snow or dirt is stuck on the sensing area of the touch sensor.
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You pull the door handle just after touching the sensing area of the touch sensor.
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The system may operate if the outer side door handle of a front door is splashed with water by a car wash or rain while the transmitter is in the operation range.
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If the system does not operate even though you touch the sensing area of the touch sensor correctly, release the touch sensor once, and then touch the sensing area of the touch sensor again after waiting about 3 seconds.
Locking
When locking, touch the sensing area of the door lock touch sensor with all of the following conditions met.
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The ignition is switched OFF.
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All the doors are closed.
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You are carrying the transmitter.
The following locations are locked by touching the sensing area of the door lock touch sensor.
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All doors
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Fuel-filler lid
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Liftgate
When locking, the hazard warning lights and sound operate one time.
Unlocking
When unlocking, touch the sensing area of the door release touch sensor with all of the following conditions met.
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The ignition is switched OFF.
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The driver’s door is locked.
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Three seconds or longer have passed since the doors were locked.
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You are carrying the transmitter.
(Unlocking from the driver's door)
The following locations are unlocked by touching the sensing area of the door release touch sensor of the driver's door.
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Driver’s door
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Fuel-filler lid
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The location to be unlocked can be changed.
Refer to the Settings section in the Mazda Connect Owner's Manual.
When unlocking, the hazard warning lights and sound operate two times.
(Unlocking from the front passenger’s door)
The following locations are unlocked by touching the sensing area of the door release touch sensor of the front passenger's door.
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All doors
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Fuel-filler lid
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Liftgate
When unlocking, the hazard warning lights and sound operate two times.
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Confirm that all the doors and liftgate/trunk lid are securely locked.
For the liftgate/trunk lid, move it without pressing the electric liftgate/trunk lid opener to verify that the liftgate/trunk lid has not been left ajar.
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A beep sound is heard for confirmation when the doors, fuel-filler lid, and liftgate are locked/unlocked using the touch sensor. If you prefer, the beep sound can be turned off.
The volume of the beep sound can also be changed. Refer to the Settings section in the Mazda Connect Owner's Manual.
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(With theft-deterrent system)
The hazard warning lights flash when the theft-deterrent system is armed or turned off.
Refer to Theft-Deterrent System (Search).
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The setting can be changed so that the doors, fuel-filler lid, and liftgate are locked automatically without touching the sensing area of the touch sensor.
Refer to the Settings section in the Mazda Connect Owner's Manual.
(Walk-away auto lock function)
A beep sound is heard when all doors and the liftgate/trunk lid are closed while the transmitter is being carried. All the doors, fuel-filler lid, and liftgate are locked automatically when the transmitter is out of the operational range. Also, the hazard warning lights flash once. (Even if the driver is in the operational range, all the doors, fuel-filler lid, and liftgate are locked automatically after about 30 seconds.) If you are out of the operational range before the doors and the liftgate/trunk lid are completely closed or another transmitter is left in the vehicle, the walk-away auto lock function will not work. Always make sure that all doors and the liftgate/trunk lid are closed and locked before leaving the vehicle. The walk-away auto lock function does not close the power windows.
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(Auto re-lock function)
After unlocking with the touch sensor, all the doors , fuel-filler lid, and liftgate will automatically lock if any of the following operations are not performed within about 60 seconds.
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Opening a door or the liftgate/trunk lid.
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Switching the ignition to any position other than off.
If your vehicle has a theft-deterrent system, the hazard warning lights will flash for confirmation.
The time required for the doors to lock automatically can be changed.
Refer to the Settings section in the Mazda Connect Owner's Manual.
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Locking, Unlocking with Door-Lock Switch
Door-lock switch on driver’s and front passenger's door
The following locations are locked/unlocked by pressing the door-lock switch.
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All doors
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Fuel-filler lid
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Liftgate
Driver's door

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Unlock
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Lock
Front passenger's door

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Unlock
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Lock
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To prevent the transmitter from being left in the vehicle, make sure that you carry the transmitter before locking.
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After locking by pressing the door-lock switch and when the liftgate/trunk lid is closed last with the transmitter left in the vehicle, only the liftgate/trunk lid is unlocked.
Locking from the outside using the door-lock switch
Doors can be locked from the outside of the vehicle without using the transmitter.
When locking from the outside using the door-lock switch, press the lock side of the door-lock switch with all of the following conditions met and then close all the doors.
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The ignition is switched OFF.
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Any door is open.
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To prevent the transmitter from being left in the vehicle, make sure that the driver carries the transmitter when locking the doors with any door open.
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After locking by pressing the door-lock switch and when all the doors are closed with the transmitter left in the vehicle, all the doors, liftgate, and fuel-filler lid are unlocked.
Door-lock switch on liftgate (With the advanced keyless function)
All doors, fuel-filler lid, and the liftgate can be locked by pressing the door-lock switch.

When locking using the door-lock switch, press the door-lock switch with all of the following conditions met and then close the liftgate.
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You are carrying the transmitter.
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The ignition is switched OFF.
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All the doors are closed.
(With theft-deterrent system)
When locking, a beep sound operates 1 time.
When the liftgate closes, the hazard warning lights operate 1 time.
(Without theft-deterrent system)
When locking, the hazard warning lights and a beep sound operate 1 time.
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To prevent the transmitter from being left in the vehicle, make sure that you carry the transmitter before locking.
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After locking by pressing the door-lock switch and when the liftgate is closed with the transmitter left in the vehicle, the liftgate is unlocked.
Auto Lock/Unlock Function
Do not pull the inner handle on a front door:
Pulling the inner handle on a front door while the vehicle is moving is dangerous. Passengers can fall out of the vehicle if the door opens accidentally, which could result in death or serious injury.
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When the vehicle speed exceeds 20 km/h (12 mph), all the doors, fuel-filler lid, and liftgate lock automatically.
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When the ignition is switched off, all the doors, fuel-filler lid, and liftgate unlock automatically.
The auto lock/unlock function settings can be changed.
Refer to the Settings section in the Mazda Connect Owner's Manual.
Rear Door Child Safety Locks
Rear doors that have been locked using the child safety lock switched to the lock side cannot be opened from inside the vehicle.
For child safety, switch the child safety lock on both rear doors to the lock side.
When opening a rear door with the child safety lock switched to the lock side, pull the outer door handle with the lock knob inside the vehicle switched to the unlock side.

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Auxiliary key (Search)
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Lock
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Unlock
Liftgate/Trunk Lid
Never allow a person to ride in the luggage compartment/trunk:
Allowing a person to ride in the luggage compartment/trunk is dangerous. The person in the luggage compartment/trunk could be seriously injured or killed during sudden braking or a collision.
Do not drive with the liftgate/trunk lid open:
Exhaust gas in the cabin of a vehicle is dangerous. An open liftgate/trunk lid in a moving vehicle will cause exhaust gas to be drawn into the cabin. This gas contains CO (carbon monoxide), which is colorless, odorless, and highly poisonous, and it can cause loss of consciousness and death. Moreover, an open liftgate/trunk lid could cause occupants to fall out in an accident.
Do not stack or leave loaded luggage unsecured in the luggage compartment:
Otherwise, the luggage may move or collapse, resulting in injury or an accident. In addition, do not load luggage higher than the seatbacks. It may affect the side or rear field of view. Additionally, if the air bags deploy, the cargo may scatter which could result in serious injury or death.
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Before opening the liftgate/trunk lid, remove any snow and ice accumulation on it. Otherwise, the liftgate/trunk lid could close under the weight of the snow and ice resulting in injury.
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Be careful when opening/closing the liftgate/trunk lid during strong winds. If a strong gust blows against the liftgate/trunk lid, it could close suddenly resulting in injury.
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Fully open the liftgate/trunk lid and make sure that it stays open. If the liftgate/trunk lid is only opened partially, it could slam shut by vibration or wind gusts resulting in injury.
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When loading or unloading luggage in the luggage compartment/trunk, turn off the engine. Otherwise, you could get burned by the heat of the exhaust gas.
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Be careful not to apply excessive force to the damper stay on the liftgate such as by putting your hand on the stay. Otherwise, the damper stay may bend and affect the liftgate operation.
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Damper stay
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Do not modify or replace the liftgate damper stay. Consult an Authorized Mazda Dealer if a liftgate damper stay is deformed or damaged for reasons such as a collision or if there is some other problem.
Opening and Closing the Liftgate/Trunk Lid
Opening the liftgate (5–door)
Using the electric liftgate opener
Unlock the doors and liftgate, then press the electric liftgate opener on the liftgate and raise the liftgate when the latch releases.

(With the advanced keyless function)
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A locked liftgate can also be opened while the key is being carried.
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When opening the liftgate with the doors and the liftgate locked, it may require a few seconds for the liftgate latch to release after the electric liftgate opener is pressed.
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The liftgate can be closed when the doors are locked with the key left in the vehicle. However, to prevent locking the key in the vehicle, the liftgate can be opened by pressing the electric liftgate opener. If the liftgate cannot be opened despite doing this procedure, first push the liftgate completely closed, then press the electric liftgate opener to fully open the liftgate.
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When the liftgate latch is released by pressing the electric liftgate opener, the liftgate raises slightly. If the liftgate is not operated for a certain period of time, the liftgate cannot be raised.
To open
Press the electric liftgate opener again.
To close
To close the liftgate from its slightly raised position, open it first by pressing the electric liftgate opener, then close it after waiting at least 1 second.
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If the vehicle battery is dead or there is a malfunction in the electrical system and the liftgate cannot be unlocked, the liftgate can be opened by performing the emergency procedure.
Refer to When Liftgate/Trunk Lid Cannot be Opened (Search).
Opening the trunk lid (4–door)
Using the trunk lid release button
Push the trunk lid release button.

Using the electric trunk lid opener (With the advanced keyless function)
A trunk lid can also be opened while the key is being carried.
Press the electric trunk lid opener on the trunk lid, then raise the trunk lid when the latch releases.

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When opening the trunk lid with the doors locked, it may require a few seconds for the trunk lid latch to release after the electric trunk lid opener is pressed.
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The trunk lid can be closed when the doors are locked with the key left in the vehicle. However, to prevent locking the key in the vehicle, the trunk lid can be opened by pressing the electric trunk lid opener. If the trunk lid cannot be opened despite doing this procedure, press the electric trunk lid opener to fully open the trunk lid after pushing the trunk lid completely closed.
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If the vehicle battery is dead or there is a malfunction in the electrical system and the trunk lid cannot be unlocked, the trunk lid can be opened by performing the emergency procedure.
Refer to When Liftgate/Trunk Lid Cannot be Opened (Search).
Closing the liftgate/trunk lid
Lower the liftgate/trunk lid slowly using the liftgate/trunk lid grip recess, then push the liftgate/trunk lid closed using both hands.
Do not slam it. Pull up on the liftgate/trunk lid to make sure it is secure.
(5–door)

(4–door)

Do not drive the vehicle with the liftgate-ajar warning indication displayed :
Otherwise, the liftgate/trunk lid may open unexpectedly and result in an accident.
Confirm that the liftgate/trunk lid is securely closed.
Move the liftgate/trunk lid without pressing the electric liftgate/trunk lid opener to verify that the liftgate/trunk lid has not been left ajar.
Opening the Trunk Lid from the Inside
Slide the inside trunk release lever in the direction of the arrow. The lever is made of material that will glow for hours in the darkness of the trunk following a brief exposure to ambient light.
The inside trunk release lever is located on the inside of the trunk lid.
