Doors and Locks
Door Locks
Locking, Unlocking with Touch Sensor, Door Handle (With the advanced keyless function)
Auto Lock/Unlock Function
Do not pull the inner handle on a front door:
Pulling the inner handle on a front door while the vehicle is moving is dangerous. Passengers can fall out of the vehicle if the door opens accidentally, which could result in death or serious injury.
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When the vehicle speed exceeds 20 km/h (12 mph), all the doors, fuel-filler lid, and liftgate lock automatically.
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When the ignition is switched off, all the doors, fuel-filler lid, and liftgate unlock automatically.
The auto lock/unlock function settings can be changed.
Refer to the Settings section in the Mazda Connect Owner's Manual.
Rear Door Child Safety Locks
Rear doors that have been locked using the child safety lock switched to the lock side cannot be opened from inside the vehicle.
For child safety, switch the child safety lock on both rear doors to the lock side.
When opening a rear door with the child safety lock switched to the lock side, pull the outer door handle with the lock knob inside the vehicle switched to the unlock side.
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Auxiliary key (Search)
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Unlock
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Lock
Liftgate
Liftgate
Never allow a person to ride in the luggage compartment:
Allowing a person to ride in the luggage compartment is dangerous. The person in the luggage compartment could be seriously injured or killed during sudden braking or a collision.
Do not drive with the liftgate open:
Exhaust gas in the cabin of a vehicle is dangerous. An open liftgate in a moving vehicle will cause exhaust gas to be drawn into the cabin. This gas contains CO (carbon monoxide), which is colorless, odorless, and highly poisonous, and it can cause loss of consciousness and death. Moreover, an open liftgate could cause occupants to fall out in an accident.
Do not stack or leave loaded luggage unsecured in the luggage compartment:
Otherwise, the luggage may move or collapse, resulting in injury or an accident. In addition, do not load luggage higher than the seatbacks. It may affect the side or rear field of view. Additionally, if the air bags deploy, the cargo may scatter which could result in serious injury or death.
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Before opening the liftgate, remove any snow and ice accumulation on it. Otherwise, the liftgate could close under the weight of the snow and ice resulting in injury.
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Be careful when opening/closing the liftgate during strong winds. If a strong gust blows against the liftgate, it could close suddenly resulting in injury.
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Fully open the liftgate and make sure that it stays open. If the liftgate is only opened partially, it could slam shut by vibration or wind gusts resulting in injury.
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When loading or unloading luggage in the luggage compartment, turn off the engine. Otherwise, you could get burned by the heat of the exhaust gas.
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Be careful not to apply excessive force to the damper stay on the liftgate such as by putting your hand on the stay. Otherwise, the damper stay may bend and affect the liftgate operation.
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Damper stay
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Do not modify or replace the liftgate damper stay. Consult an Authorized Mazda Dealer if a liftgate damper stay is deformed or damaged for reasons such as a collision or if there is some other problem.
Power Liftgate (Some Models)
The power liftgate opens/closes electrically by operating the switches in the vehicle or the buttons on the keyless entry system transmitter.
Be sure to watch the power liftgate as it opens or closes, and make sure that it closes completely:
Opening or closing the power liftgate while not watching it move is dangerous. Because of unseen obstacles and the jam-safe feature, a liftgate may not close completely and, if left unnoticed, could result in serious injury or death if an occupant were to fall out of the vehicle.
Always be sure that the area around the liftgate is clear before activating it.
Always confirm the safety of the area around the power liftgate before operating it electrically.
Not checking the area around the liftgate for people before operating it using the power liftgate switch or the button on the keyless entry system is dangerous. A person could become caught between the liftgate and an obstruction while it is opening electrically or between the liftgate and vehicle while it is closing electrically, resulting in an accident and serious injury.
Never allow children to operate the power liftgate system:
Allowing children to operate the power liftgate switch and the keyless entry system is dangerous. Children are not aware of the dangers of people getting fingers and hands caught in a moving liftgate. If someone's neck, head or hands get caught in a closing door, it could result in death or serious injury.
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When closing the power liftgate, make sure there are no foreign objects around the striker. If foreign objects are obstructing the striker, the liftgate may not close properly.
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Striker
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Do not install accessories to the power liftgate other than specified accessories. Otherwise, it cannot be opened/closed automatically and could result in a malfunction.
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Be careful when switching the power liftgate from electrical to manual operation. The power liftgate may open/close unexpectedly depending on its position which could result in injury.
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Do not apply unnecessary force to the power liftgate when it is opening/closing electrically. Unnecessary force on the liftgate may cause it to reverse direction of movement automatically. Also, it could result in a malfunction.
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The power liftgate may not open/close electrically if the vehicle is parked on an incline, or there is strong wind, or the liftgate is laden with snow.
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If a power liftgate system fuse has blown, the liftgate cannot be opened using the power liftgate switch or the electric liftgate opener. Use the emergency lever to open the liftgate.
Refer to When Liftgate Cannot be Opened (Search).
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Fully close the power liftgate before disconnecting the vehicle battery. If the battery is disconnected with the liftgate open, it cannot be opened or closed automatically after the battery is reconnected. If this happens, fully close the liftgate manually to restore the auto full open/close function.
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If the liftgate is snow-laden, remove the snow before operating the power liftgate. Operating the power liftgate with excessive force applied to the liftgate may damage the liftgate.
Operation using the transmitter
When the power liftgate button on the transmitter is pressed and held for about 1 second or longer with all of the following conditions met, the hazard warning lights flash 2 times, a beep sound is activated, and the liftgate automatically opens/closes fully.
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The ignition is switched OFF.
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The vehicle is stopped.
Refer to Transmitter (Search).
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When opening the liftgate by pressing the power liftgate button on the transmitter, the liftgate can be opened even when it is locked.
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If the power liftgate button on the transmitter is pressed while the liftgate is opening/closing electrically, the beep is activated and the liftgate stops. When pressing the power liftgate button again, the liftgate moves in the reverse direction.
Operation using switch only for power liftgate
Operation conditions
Opening the liftgate
If the vehicle has satisfied all the following operation conditions, the power liftgate can be opened using the power function.
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All doors and the liftgate are unlocked.
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The vehicle is stopped.
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The ignition is switched to a position other than ON, or the selector lever is in P with the ignition switched ON.
Closing the liftgate
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The vehicle is stopped.
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The ignition is switched to a position other than ON, or the selector lever is in P with the ignition switched ON.
If the selector lever is shifted to another position and the vehicle is moved while the liftgate is opening/closing automatically, the liftgate operates as follows:
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When the liftgate is opening
A beep sound is activated, and the liftgate moves in the reverse direction automatically and closes.
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When the liftgate is closing
A beep sound is activated, but the liftgate continues to close.
Operation from the driver's seat (To open/close)
Press the power liftgate switch for about 1 second or longer while the liftgate is in the fully closed/open position. The hazard warning lights flash twice and the liftgate opens/closes fully after a sound is activated.
Operation from outside (To open)
Press the electric liftgate opener on the liftgate. The hazard warning lights flash twice and the liftgate opens automatically after the beep sound is heard.
(With the advanced keyless function)
A locked liftgate can also be opened while the key is being carried.
Operation from outside (To close)
Press the power liftgate close switch while the liftgate is fully opened. The hazard warning lights flash twice and the liftgate closes automatically after the beep sound is heard.
(With the advanced keyless function)
(Without the advanced keyless function)
Operation using door-lock switch (With the advanced keyless function)
When the door-lock switch on the liftgate is pressed, the liftgate fully closes automatically after all the doors, fuel-filler lid, and the liftgate are locked.
For details such as the operation conditions, refer to Locking, Unlocking with Door-Lock Switch (Search).
Automatic open/close stop function
The liftgate can be stopped at a desired position while it is opening/closing automatically.
Stopping the liftgate
If any of the following operations is done while the liftgate is opening/closing automatically, the liftgate is stopped.
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The power liftgate button on the transmitter is pressed.
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The power liftgate switch is pressed.
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The electric liftgate opener on the liftgate is pressed.
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The power liftgate close switch is pressed.
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(With the advanced keyless function)
The door-lock switch on the liftgate is pressed.
The liftgate cannot be stopped in the area about 20 cm (7.9 in) away from the fully-closed position. It moves in the close direction by the load weight of the liftgate itself.
Moving the liftgate again
If any of the following operations is done, the liftgate moves in the direction opposite to the direction it was moving before it stopped.
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The power liftgate button on the transmitter is pressed for about 1 second or longer.
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The power liftgate switch is pressed for about 1 second or longer.
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The electric liftgate opener on the liftgate is pressed.
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The power liftgate close switch is pressed.
(With the advanced keyless function)
When the door-lock switch on the liftgate is pressed, the liftgate automatically closes.
Changing the power liftgate fully open position
The power liftgate fully-open position can be changed according to the height of a garage.
When changing the position
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Stop the liftgate at the desired position.
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Press the power liftgate close switch for about three seconds.
A beep sound is activated two times to indicate that the position change has been completed.
Set the desired fully-open position of the liftgate at the position where it is open more than halfway. The position where it is less than halfway open cannot be set.
To reset
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Open the liftgate.
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Press the power liftgate close switch for about seven seconds.
A beep sound is activated three times to indicated that the reset has been completed.
After about 3 seconds have elapsed since the switch was pressed, a beep sound is activated 2 times to indicate that the liftgate fully-open position has changed. Continuously press the switch for about 7 seconds to complete the reset.
Jam-safe equipment
While the power liftgate is opening/closing electrically and the system detects a person or an object in the liftgate's path, the liftgate will move in the reverse direction automatically and stops.
Always check the area around the power liftgate before opening/closing it:
Not checking for occupants and objects around the power liftgate before opening/closing it is dangerous. The jam-safe equipment is designed to prevent jamming in the event an obstruction is in the liftgate's path. The system may not detect certain objects obstructing the liftgate depending on the way they are positioned and their shape. However, if the jam-safe function detects an obstruction and moves the liftgate in the reverse direction, an occupant in the liftgate's path could be seriously injured.
Sensors are installed on both ends of the power liftgate. Be careful not to allow the sensors to be scratched or damaged by sharp objects, otherwise the liftgate may no longer open/close automatically. In addition, if the sensor is damaged while the liftgate is closing automatically, the system will stop.
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Sensor
The jam-safe equipment does not activate during easy closure operation when the power liftgate is between the near-shut position and fully closed position.
When the power liftgate is moving in the open/close direction and an obstruction is detected, the beep sound will be heard and the liftgate moves in the reverse direction and stops.
Liftgate easy closure
The Easy Closure system automatically closes the liftgate completely from the near-shut position.
This system also operates when the liftgate is closed manually.
When closing a liftgate, always keep hands and fingers away from the liftgate:
Placing hands or fingers around a liftgate is dangerous because the liftgate closes automatically from the near-shut position, which could cause hands and fingers to be pinched and injured.
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If the electric liftgate opener is pressed while the easy closure function is operating, the liftgate can be opened.
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If the liftgate is opened/closed repeatedly in a short period of time, the easy closure function may not operate. Wait for about 2 seconds and then try again.
