What to Do in Case of Emergency

In Case of Emergency

Dealing With an Accident

Make a Private eCall (Some Models)

When Towing is Required

Having the Vehicle Towed

Using the Tiedown Hooks (Some Models)

Key Does Not Operate

Canceling the Key Temporary Suspension Function

Unlocking Using the Auxiliary Key

Starting the Hybrid System with a Dead Key Battery

Engine Does Not Start

Taking Action with Depleted Lead-acid Battery

Starting a Flooded Engine

Charging Is Not Possible

Dealing with the Cause

Hybrid System Cannot be Stopped

Forcibly Stopping the Hybrid System

Problem With the Brake System (Foot Brake)

Applying the Emergency Brake

AUTOHOLD Cannot be Canceled

Forcibly Canceling the AUTOHOLD

Overheating

Taking Action with Overheating

Tire is Punctured or Bursts

Changing a Flat Tire

Liftgate Cannot Open

Open the liftgate from the luggage compartment

The Power Windows Cannot Be Operated

Initializing the Power Window

The Panorama Sunroof Cannot Be Operated

Initializing the Panorama Sunroof (Some Models)

The Moonroof Cannot Be Operated

Initializing the Moonroof (Some Models)

Windshield Wipers Operate at High Speed

Have the Vehicle Inspected

Washer Fluid Does Not Spray

Inspecting Washer Fluid Level

Active Driving Display Does Not Operate

Active Driving Display Does Not Operate

Warning/Indicator Light Turns On

Warning Lights

Brake System Warning Light

Lead-Acid Battery Charging System Warning Light

Hybrid System Warning Light

Remaining High Voltage Battery Power Warning Light

Charging System Warning Light

Output Restriction Warning Light

Engine Oil Warning Light

High Engine Coolant Temperature Warning Light

Electric Power Steering Warning Light

Shift System Warning Light

ABS Warning Light

Master Warning Light

Brake Control System Warning Light

Electric Parking Brake (EPB) Indicator Light

Check Engine Warning Light

Automatic Transmission Warning Light

AWD Warning Light

Tire Pressure Monitoring System (TPMS) Warning Light (Flashing)

TCS/DSC Indicator Light (Turns on)

Air Bag/Seat Belt Pretensioner System Warning Light

KEY Warning Light (Red)

Security Indicator Light

High Beam Control System (HBC) Warning Light (Amber)

i-ACTIVSENSE Warning Light

Exterior Lights Warning Light

Low Fuel Warning Light

Check Fuel Cap Warning Light

Engine Oil Level Warning Light

Seat Belt Warning Light (Front Seat)

Seat Belt Warning Light (Rear Seat) (Red)

Rear Seat Alert Warning Light (Some Models)

Low Washer Fluid Amount Warning Light (Some Models)

Door-ajar Warning Light/Liftgate-open Warning Light/Hood-open Warning Light

KEY Indicator Light (Green) (Flashing)

Wrench Indicator Light

Warning Sound is Activated

Lights-On Reminder

Vehicle Power Not Switched OFF Reminder Warning Sound

Key Removed from Vehicle Warning Sound

Key Left-in-Vehicle Warning Sound

Key Left-In-Luggage Compartment Warning Sound (Vehicles With Advanced Keyless Function)

Door Lock Inoperable Warning Sound

Power Liftgate Warning Sound (Some Models)

Brake System Warning Sound

Electric Parking Brake (EPB) Warning Sound

Reverse Position Warning Sound

Battery Saving Mode Warning Sound

If the Vehicle Becomes Stuck

What to do when the vehicle is stuck

Alexa Does Not Operate

Check Alexa settings

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