Mazda Recall
Information Centre

PROTECT WHAT IS IMPORTANT TO YOU.

This site was created to make it easy for you to get accurate and timely information in the event that your vehicle has been recalled. If your vehicle is affected by a recall, please schedule an appointment to have your vehicle repaired by an authorized Mazda Retailer as soon as possible.

Check Recalls by Vehicle Identification Number (VIN)

Where do I find my VIN?

TAKATA AIRBAG INFLATOR RECALL FAQS


NEW ADVISORY: ‘DO NOT DRIVE’ WARNING FOR ALL AFFECTED VEHICLES WITH OPEN TAKATA RECALLS

Out of an abundance of caution, all vehicles affected by the Takata Airbag Inflator recalls, that have not yet had the recall(s) completed, are now under a 'DO NOT DRIVE' advisory. Mazda strongly urges owners of affected vehicles to have their vehicles repaired immediately.

Please contact Mazda Roadside Assistance directly at 1-877-756-2932 to have your vehicle towed, free of charge, or contact your preferred authorized Mazda Retailer to further discuss and accommodate your needs. Towing is offered free of charge by Mazda if your vehicle is affected by the DO NOT DRIVE advisory.

TAKATA AIRBAG RECALL AFFECTED VEHICLES 

MODEL YEAR(S)
B-Series 04-10
MAZDA6 04-13
MAZDASPEED6 06-07
MPV 04-06
RX-8 04-11
CX-7 07-12
CX-9 07-15

RECALL INFORMATION

It has been determined that certain driver and/or passenger air bag inflators supplied by Takata are defective and extremely dangerous. In affected vehicles with Takata air bag inflators, metal shrapnel can explode from the air bags in the event of a crash. This can cause serious injury or death to vehicle occupants. Should you determine that your vehicle is affected by this recall, Mazda encourages you to take immediate action to contact your preferred Mazda Retailer and have your vehicle repaired for FREE.

Owners of affected vehicles will be notified by priority mail.

ABOUT THE RECALL  

What is the issue?  

Over time and from exposure to high absolute humidity/high temperatures, the driver and/or passenger air bag inflators can become unstable and explode with metal shrapnel in the event of a crash. This can cause serious injury or death to vehicle occupants.

Has Mazda had any crashes, injuries, or deaths reported as a result of this condition?  

Mazda Canada has not identified any abnormal air bag deployments related to these Takata recalls and is not aware of any crashes, injuries, or deaths in Mazda vehicles in Canada as a result of the defects outlined in these recalls.

I was in an accident and my air bag didn’t deploy; is this related to the recall?  

No. The criteria for the air bag deployment does not change. The air bags are designed to deploy in certain types of collisions as explained in the Owner’s Manual.

My air bag light is on; is this related to the recall? 

No, the air bag indicator light does not alert you of the condition outlined in these recalls. If your air bag indicator light comes on, please bring your vehicle to an authorized Mazda Retailer for diagnosis.

VEHICLE REPAIR 

What part of the air bag is being replaced? 

Only the air bag inflator is under recall, and the replacement part addresses the safety concerns from the recall.

How do I get my vehicle repaired? How much will the repair cost? 

A Mazda Retailer will replace the affected air bag inflator free of charge. Please schedule an appointment with your nearest authorized Mazda Retailer for parts reservation and repair.

My air bag inflator has been repaired in the past; will I need to get it repaired again? 

If you had an interim air bag inflator installed under any Takata safety recall, you will need to bring your vehicle to an authorized Mazda Retailer for the permanent repair, which will be done free of charge. In order to ensure you have the latest air bag inflator installed, it is best to contact an authorized Mazda Retailer to review the vehicle’s history.

I’ve heard of an airbag inflator from Autoliv or TRW, how is this different than a Takata airbag inflator?  

Autoliv and TRW parts use guanidine nitrate as the air bag inflator propellant material, whereas Takata inflators use phase-stabilized ammonium nitrate (“PSAN”).

Why did Mazda change from using the Takata airbag inflator to an airbag inflator manufactured by Autoliv or TRW? 

Mazda made the change to alternate suppliers Autoliv and TRW because Mazda decided that it would be best to stop using air bag inflators that use phase-stabilized ammonium nitrate (“PSAN”). Sourcing parts from other manufacturers also provided an improved parts availability timeline.

How do I schedule a repair appointment? How long will the repair take? 

We understand your time is valuable. Scheduling an appointment ahead of time with an authorized Mazda Retailer will allow an opportunity to reserve the necessary replacement part for your vehicle and help minimize your wait time and inconvenience. A new air bag inflator will take approximately one hour to install but your retailer may need more time with your vehicle.

Are parts currently available? 

Mazda is continuously working with the suppliers to ensure that sufficient replacement parts are available for affected vehicles. Please use the VIN search function above to check your recall status:

A “Recall Incomplete” status means a replacement part is available for your vehicle. Please schedule an appointment with an authorized Mazda Retailer for parts reservation and repair.

A “Recall Incomplete Remedy Not Yet Available” status means a replacement part is not yet available for your vehicle, please continue to check back as well as look for further communications from Mazda concerning parts availability.

You can email or call our Customer Assistance Centre at (800) 263-4680 to ensure your contact information is up to date.

How will the Retailer repair the vehicle? 

Retailers will install a new frontal air bag inflator.

I already had my air bag inflator replaced. Will I get another recall notice? 

If you had an interim air bag inflator repair performed, the new inflator will not experience air bag chemical degradation for at least six years. Before that time, you or your vehicle’s previous owner(s) will have received subsequent notices by priority mail from Mazda to bring in your vehicle for the permanent repair inflator. To ensure you have the latest air bag inflator installed, please contact an authorized Mazda Retailer.

Does this apply to all the air bags in my vehicle? 

This recall applies only to certain driver and/or passenger frontal air bags in the affected vehicles.

PARTS AVAILABILITY 

My vehicle is affected by the Takata Airbag Inflator recall, are parts available for repair? 

Please see the table below to find your Mazda vehicle and model year.

Note: This information is up to date as of August 2024.

Please contact your Retailer for the most recent information.

MAZDA 6
Model Year Driver Air Bag Inflator Passenger Air Bag Inflator
2004 Yes Yes
2005 Yes Yes
2006 Yes Yes
2007 Yes Yes
2008 Yes Yes
2009 Not Affected Yes
2010 Not Affected Yes
2011 Not Affected Yes
2012 Not Affected Yes
2013 Not Affected Yes
MAZDASPEED6
Model Year Driver Air Bag Inflator Passenger Air Bag Inflator
2006 Yes Yes
2007 Yes Yes
RX-8
Model Year Driver Air Bag Inflator Passenger Air Bag Inflator
2004 Yes Yes
2005 Yes Yes
2006 Yes Yes
2007 Yes Yes
2008 Yes Yes
2009 Not Affected Yes
2010 Not Affected Yes
2011 Not Affected Yes
MPV
Model Year Driver Air Bag Inflator Passenger Air Bag Inflator
2004 Not Affected Yes
2005 Not Affected Yes
2006 Not Affected Yes
CX-9
Model Year Driver Air Bag Inflator Passenger Air Bag Inflator
2007 Not Affected Yes
2008 Not Affected Yes
2009 Not Affected Yes
2010 Not Affected Yes
2011 Not Affected Yes
2012 Not Affected Yes
2013 Not Affected Yes
2014 Not Affected Yes
2015 Not Affected Yes
CX-7
Model Year Driver Air Bag Inflator Passenger Air Bag Inflator
2007 Not Affected Yes
2008 Not Affected Yes
2009 Not Affected Yes
2010 Not Affected Yes
2011 Not Affected Yes
2012 Not Affected Yes
B-SERIES TRUCK
Model Year Driver Air Bag Inflator Passenger Air Bag Inflator
2004 Yes Yes
2005 Yes Yes
2006 Yes Yes
2007 Yes Yes
2008 Yes Yes
2009 Yes Yes
2010 Yes Yes

MORE INFORMATION  

If you have any questions regarding a recall or campaign, our Customer Assistance Centre representatives are here to help Monday to Thursday, 8:30 a.m. to 4:30 p.m and Friday, 10:00 a.m to 4:30 p.m. Eastern Standard Time.

You may also contact us by email or call (800) 263-4680.

If Mazda or its Retailers do not repair the defect free of charge, you may notify us by contacting our Customer Assistance Centre.

RECALL FAQS

Why is my vehicle being recalled?

A vehicle may be recalled to address a defect that affects a number of criteria, including: Safety, emissions, non-compliance with a federal motor vehicle safety standard, and customer satisfaction. Mazda is constantly working to improve our products and is monitoring and assessing all reported vehicle concerns. If Mazda identifies a vehicle defect that affects safety, the environment, customer satisfaction, or other concern, you may be notified of a recall or other campaign to have your vehicle repaired.

What is an SSP or MSP?

A Special Service Program (SSP) or Mazda Service Program (MSP) may be initiated to address specific vehicle defects that do not directly affect the safety performance or emissions performance.

Am I in danger because of a recall?

Recall campaigns can be initiated for several reasons; some of which do not directly affect the safety of your vehicle. Mazda goes to great lengths to study and assess the safety impact of reported defects and will issue recalls with the appropriate safety warnings. If Mazda identifies a defect that presents an immediate danger, owners will be contacted accordingly and will be advised not to drive the vehicle. Unless otherwise indicated, your vehicle is considered safe to drive to your nearest or preferred Mazda Retailer to have the recall completed.

How much will this recall cost?

All recall repairs will be completed by your Mazda Retailer at no charge to you.

Why aren’t parts available and why do I have to wait?

Mazda is committed to notifying owners of a product defect as soon as possible and is obligated by federal regulation to notify owners within 60 days of determination of the defect. Mazda and its parts suppliers may require additional time to increase production and/or receive parts from suppliers. Wait time will depend on the size of the recall and the nature of the defect.

Will I receive compensation due to this recall and the inconvenience to me?

Mazda will reimburse customers if a repair related to the defect was completed before the recall was announced. Please contact our Customer Assistance Centre at 1-800-263-4680 if you did not receive a reimbursement form with your recall notice.

I HAVE THE SAME MODEL AND YEAR OF VEHICLE THAT IS BEING RECALLED AND HAVE BEEN TOLD I AM OUTSIDE THE VIN RANGE. WHY IS MY VEHICLE NOT INCLUDED BECAUSE I AM ENCOUNTERING THE SAME ISSUE?

Your vehicle may be excluded from a recall vehicle population if the defect is specific to a certain trim level, vehicle option, engine option, production date, or other differentiating factor. If your vehicle displays symptoms similar to those outlined in a recall, it is important to have your vehicle diagnosed by an authorized Mazda Retailer to determine whether the cause is the same as that outlined in the recall.

I AM HAVING THE SAME ISSUE I HAD IN THE PAST AND A RECALL FIXED THE CONCERN. CAN I HAVE THE RECALL DONE AGAIN BECAUSE THE ISSUE IS BACK?

Please visit an authorized Mazda Retailer to confirm the issue and, if necessary, contact our Customer Assistance Centre at 1-800-263-4680.

How long is the recall open because I want to get this done in a few months?

Safety Recalls should be addressed as soon as possible. Mazda recall campaigns are open until the repair has been completed. However, other service campaigns such as Special Service Programs (SSP) or Mazda Service Programs (MSP) may only be open for a limited time.

What do I need to do if I do not have a Mazda Retailer close to me?

If it is unreasonable for you to travel to an authorized Mazda Retailer to have your recall completed, please contact our Customer Assistance Centre (1-800-263-4680) to determine how we can best accommodate your needs.

Can I have the recall completed at a 3rd party garage in my town?

No. Only authorized Mazda Retailers can perform recalls unless otherwise determined by Mazda Canada. If it is unreasonable for you to travel to an authorized Mazda Retailer to have your recall completed, please contact our Customer Assistance Centre at 1-800-263-4680 to review your situation.

If I am selling my vehicle, do I need to advise the person who buys it that there is an outstanding recall?

Please check with your local regulatory body for any legal requirements to notify a potential buyer of outstanding recalls during a private sale. Even if it is not legally required, Mazda recommends disclosing the information to ensure the new owner is aware of an outstanding recall or other campaign.

Disclaimer 

©2025 MAZDA CANADA INC. ALL RIGHTS RESERVED.

There are two forms of motor vehicle recalls: (1) emission recalls, and (2) safety recalls. Automobile manufacturers can initiate an emissions-related recall when a substantial number of a category of vehicles fails to meet the federal vehicle emissions standard. A safety recall involving a motor vehicle, or an item of motor vehicle equipment can either be voluntarily conducted by a manufacturer or ordered by the Minister of Transport in order to repair a safety-related defect or noncompliance with a federal motor vehicle safety standard. Mazda Canada conducts non-safety or non-regulatory repairs as Special Service Programs (SSP).

Special Service Programs which consist of a warranty extension may also be developed by Mazda Canada as voluntary campaigns to improve customer satisfaction. Customers are contacted by priority mail, and customer participation is voluntary. Special Service Programs that have a Warranty Extension included are not mandated recalls.