If the vehicle battery is dead or there is a malfunction in the electrical system and the liftgate can not be opened, perform the following procedure as an emergency measure to open it:
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Remove the cap on the interior surface of the liftgate with a flathead screwdriver.

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Turn the lever to the right to unlock the liftgate.

After performing this emergency measure, have the vehicle inspected at an Authorized Mazda Dealer as soon as possible.