Doors and Locks
Locking, Unlocking with Request Switch (With the advanced keyless function)
All doors and the liftgate can be locked/unlocked by pressing the request switch on the front doors while the key is being carried.
The request switch on the liftgate can only be used to lock all doors and the liftgate.
Front doors

Liftgate (Lock only)

To lock
To lock the doors and the liftgate, press the request switch and the hazard warning lights will flash once.
A beep sound will be heard once.
To unlock
Driver's door request switch
To unlock the driver's door, press the request switch. A beep sound will be heard twice and the hazard warning lights will flash twice.
To unlock all doors and the liftgate, press the request switch again within three seconds and two more beep sounds will be heard.
Front passenger door request switch
To unlock all doors and the liftgate, press the request switch. A beep sound will be heard twice and the hazard warning lights will flash twice.
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The system can be set to unlock all doors by performing a single operation.
Refer to the Mazda Connect Owner's Manual or consult an Authorized Mazda Dealer.
Use the following procedure to change the setting.
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Switch the ignition off and close all of the doors and the liftgate.
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Open the driver's door.
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Within 30 seconds of opening the driver's door, press and hold the UNLOCK button on the key for 5 seconds or longer (the sound of the doors locking/unlocking can be heard).
After this, the system switches the setting of pressing the driver's request switch once or twice to unlock all doors and the liftgate each time the UNLOCK button is pressed (the sound of the doors locking/unlocking can be heard).
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The setting change is completed by doing any one of the following:
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Switching the ignition to ACC or ON.
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Closing the driver's door.
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Opening the liftgate.
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Not operating the key for ten seconds.
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Pressing any button except the UNLOCK button on the key.
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Pressing a request switch.
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Confirm that all doors and the liftgate are securely locked.
For the liftgate, move it without pressing the electric liftgate opener to verify that the liftgate has not been left ajar.
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All doors and the liftgate cannot be locked when any door or the liftgate is open.
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It may require a few seconds for the doors to unlock after the request switch is pressed.
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A beep sound is heard for confirmation when the doors and the liftgate are locked/unlocked using the request switch. If you prefer, the beep sound can be turned off.
The volume of the beep sound can also be changed.
Refer to the Mazda Connect Owner's Manual or consult an Authorized Mazda Dealer.
Use the following procedure to change the setting.
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Switch the ignition off and close all of the doors and the liftgate.
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Open the driver's door.
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Within 30 seconds of opening the driver's door, press and hold the LOCK button on the key for 5 seconds or longer (All of the doors and the liftgate are locked and unlocked when the LOCK button on the key is pressed and held for 5 seconds.).
The beep sound activates at the currently set volume. The setting changes each time the LOCK button on the key is pressed and the beep sound activates at the set volume. (If the beep sound has been set to not activate, it will not activate.)
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The setting change is completed by doing any one of the following:
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Switching the ignition to ACC or ON.
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Closing the driver's door.
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Opening the liftgate.
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Not operating the key for ten seconds.
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Pressing any button except the LOCK button on the key.
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Pressing a request switch.
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(With theft-deterrent system)
The hazard warning lights flash when the theft-deterrent system is armed or turned off.
Refer to Theft-Deterrent System (Search).
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The setting can be changed so that the doors and the liftgate are locked automatically without pressing the request switch.
Refer to the Mazda Connect Owner's Manual or consult an Authorized Mazda Dealer.
(Walk-away auto lock function)
A beep sound is heard when all doors and the liftgate are closed while the advanced key is being carried. All doors and the liftgate are locked automatically after about three seconds when the advanced key is out of the operational range. Also, the hazard warning lights flash once. (Even if the driver is in the operational range, all doors and the liftgate are locked automatically after about 30 seconds.) If you are out of the operational range before the doors and the liftgate are completely closed or another key is left in the vehicle, the walk-away auto lock function will not work. Always make sure that all doors and the liftgate are closed and locked before leaving the vehicle. The walk-away auto lock function does not close the power windows.
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(Auto re-lock function)
After unlocking with the request switch, all doors and the liftgate will automatically lock if any of the following operations are not performed within about 60 seconds. If your vehicle has a theft-deterrent system, the hazard warning lights will flash for confirmation.
The time required for the doors to lock automatically can be changed.
Refer to the Mazda Connect Owner's Manual or consult an Authorized Mazda Dealer.
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Opening a door or the liftgate.
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Switching the ignition to any position other than off.
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Locking, Unlocking with Transmitter
All doors and the liftgate can be locked/unlocked by operating the keyless entry system transmitter, refer to Keyless Entry System (Search).
Locking, Unlocking with Door-Lock Switch
All doors and the liftgate lock automatically when the lock side is pressed. They unlock when the unlock side is pressed.
Driver's door

Front passenger's door

To lock all the doors and the liftgate from an open front door, press the lock side of the door lock switch and then close the door.
When locking the doors this way, be careful not to leave the key inside the vehicle.
Auto Lock/Unlock Function
Do not pull the inner handle on a front door:
Pulling the inner handle on a front door while the vehicle is moving is dangerous. Passengers can fall out of the vehicle if the door opens accidentally, which could result in death or serious injury.
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When the vehicle speed exceeds 20 km/h (12 mph), all the doors and liftgate lock automatically.
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When the ignition is switched off, all the doors and liftgate unlock automatically.
If the doors and liftgate are unlocked by the auto lock/unlock function, it does not operate again until the doors or the liftgate are opened/closed, or the ignition is switched OFF.
The lock/unlock timing and the setting to make this function inoperable can be changed.
Refer to the Mazda Connect Owner's Manual or consult an Authorized Mazda Dealer.
Rear Door Child Safety Locks
These locks are intended to help prevent children from accidentally opening the rear doors. Use them on both rear doors whenever a child rides in the rear seat of the vehicle.
If you slide the child safety lock to the lock position before closing that door, the door cannot be opened from the inside. The door can only be opened by pulling the outside handle.

Liftgate
Never allow a person to ride in the luggage compartment:
Allowing a person to ride in the luggage compartment is dangerous. The person in the luggage compartment could be seriously injured or killed during sudden braking or a collision.
Do not drive with the liftgate open:
Exhaust gas in the cabin of a vehicle is dangerous. An open liftgate in a moving vehicle will cause exhaust gas to be drawn into the cabin. This gas contains CO (carbon monoxide), which is colorless, odorless, and highly poisonous, and it can cause loss of consciousness and death. Moreover, an open liftgate could cause occupants to fall out in an accident.
Do not stack or leave loaded luggage unsecured in the luggage compartment:
Otherwise, the luggage may move or collapse, resulting in injury or an accident. In addition, do not load luggage higher than the seatbacks. It may affect the side or rear field of view.
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Before opening the liftgate, remove any snow and ice accumulation on it. Otherwise, the liftgate could close under the weight of the snow and ice resulting in injury.
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Be careful when opening/closing the liftgate during strong winds. If a strong gust blows against the liftgate, it could close suddenly resulting in injury.
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Fully open the liftgate and make sure that it stays open. If the liftgate is only opened partially, it could slam shut by vibration or wind gusts resulting in injury.
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When loading or unloading luggage in the luggage compartment, turn off the engine. Otherwise, you could get burned by the heat of the exhaust gas.
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Be careful not to apply excessive force to the damper stay on the liftgate such as by putting your hand on the stay. Otherwise, the damper stay may bend and affect the liftgate operation.
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Do not modify or replace the liftgate damper stay. Consult an Authorized Mazda Dealer if a liftgate damper stay is deformed or damaged for reasons such as a collision or if there is some other problem.
Opening and Closing the Liftgate
Opening the liftgate with Electric liftgate opener
Unlock the doors and liftgate, then press the electric liftgate opener on the liftgate and raise the liftgate when the latch releases.
For the power liftgate operation, refer to Power Liftgate (Search).

(With the advanced keyless function)
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A locked liftgate can also be opened while the key is being carried.
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When opening the liftgate with the doors and the liftgate locked, it may require a few seconds for the liftgate latch to release after the electric liftgate opener is pressed.
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The liftgate can be closed when the doors are locked with the key left in the vehicle. However, to prevent locking the key in the vehicle, the liftgate can be opened by pressing the electric liftgate opener. If the liftgate cannot be opened despite doing this procedure, first push the liftgate completely closed, then press the electric liftgate opener to fully open the liftgate.
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When the liftgate latch is released by pressing the electric liftgate opener, the liftgate raises slightly. If the liftgate is not operated for a certain period of time, the liftgate cannot be raised.
To open
Press the electric liftgate opener again.
To close
To close the liftgate from its slightly raised position, open it first by pressing the electric liftgate opener, then close it after waiting at least 1 second.
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If the liftgate is not fully closed, the driver is notified by a warning indicated in the instrument cluster.
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If the vehicle lead-acid battery is dead or there is a malfunction in the electrical system and the liftgate cannot be unlocked, the liftgate can be opened by performing the emergency procedure.
Refer to When Liftgate Cannot be Opened (Search).
Closing the liftgate
Lower the liftgate slowly using the liftgate grip recess, then push the liftgate closed using both hands.
Do not slam it. Pull up on the liftgate to make sure it is secure.
For the power liftgate operation, refer to Power Liftgate (Search).

Confirm that the liftgate is securely closed.
The liftgate, move it without pressing the electric liftgate opener to verify that the liftgate has not been left ajar.