Communication
By connecting your mobile device, such as a Smartphone, to Mazda Connect via Bluetooth®, you can perform hands-free calling and short message functions.
Bluetooth® Hands-Free
Introduction
When a Bluetooth® device (mobile phone) is connected to the vehicle's Bluetooth® unit via radio wave transmission, a call can be made or received by pressing the talk button, pick-up button, or hang-up button on the audio remote control switch, or by operating the center display.
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For your safety, a device can be paired only when the vehicle is parked. If the vehicle starts to move, the pairing procedure will end. Park the vehicle in a safe place before pairing.
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The communication range of a Bluetooth® equipped device is about 10 meters (32 ft) or less.
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Basic audio operation is available using voice commands even if Bluetooth® is not connected.
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For safety reasons, operation of the center display is disabled while the vehicle is being driven. However, items not displayed in gray can be operated using the commander switch while the vehicle is being driven.
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Some Bluetooth® mobile devices are not compatible with the vehicle. Consult an Authorized Mazda Dealer, Mazda's call center or Web support center for information regarding Bluetooth® mobile device compatibility:
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U.S.A.
Phone: 800-430-0153
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Canada
Phone: 800-430-0153
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Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA
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Germany
Phone: 0800 4263 738 (8:00―18:00 Central European Time)
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Europe (Except Germany)
Phone: 00800 4263 7383 (8:00―18:00 Central European Time)
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Worldwide
49 721 5099 8198 (8:00―18:00 Central European Time)Web:
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Australia
Phone: 1800-352-703 during business hours (10am―4pm Eastern Standard Time)
Web: www.mazda.com.au
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New Zealand
Applicable Bluetooth® specification (Recommended)
Ver. 1.1/1.2/2.0 EDR/2.1 EDR/3.0 (conformity)
Component Parts
Microphone (hands-free)
The microphone is used for speaking voice commands or when making a Hands-free call.
Talk button
Activates the voice recognition. In addition, it skips the voice guidance.
Pick-up button
Answers incoming calls. In addition, after selecting a contact or dialing a number, it places the call when the button is pressed.
Hang-up button
Ends the call or refuses an incoming call. In addition, it ends the voice recognition operation.
Commander switch
The commander switch is used for volume adjustment and display operation. Tilt or turn the commander knob to move the cursor. Press the commander knob to select the icon.
Volume adjustment
The volume dial of the commander switch is used to adjust the volume. Turn the dial to the right to increase volume or to the left to decrease it.
The volume can also be adjusted using the volume button on the steering wheel.
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Press the volume dial to switch the audio MUTE on and off.
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If the volume is lower compared to other audio modes, increase the volume from the device side.
Conversation volume and the volume of the voice guidance and ringtone can each be set in advance.
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Select the
icon on the home screen to display the Communication screen. -
Select
. -
Adjust the
and the 
using the slider.
Making a Call
For Mazda Connect, making calls is possible using any of the following six methods:
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Phonebook downloaded from Bluetooth® device (mobile phone) (voice recognition function can be used)
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Favorites
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Call record
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Dialing a telephone number (voice recognition function can be used)
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“Redial” - Voice recognition command for making a call to the latest outgoing call record.
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“Call back” - Voice recognition command for making a call to the latest incoming call record.
Phonebook Usage
Telephone calls can be made by saying the contact name in the downloaded phonebook or the name of a person whose phone number has been registered in the Bluetooth® Hands-Free. Refer to Import contact (Download Phonebook).
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Press the talk button.
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Wait for the beep sound.
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Say: “Call XXXXX... (Ex. “John”) Mobile”. (You can also say, “Home”, “Work”, or “Other” instead of “Mobile”, depending on how you set up your contact information.)
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Follow the voice guidance to make the call, or simple press the pick-up button on the steering switch during or after the guidance to make the call.
Screen operation
-
Select the
icon on the home screen to display the Communication screen. -
Select
to display the contact list. -
Select the contact you would like to call to display the details for the contact.
-
Select the desired phone number to make the call.
Import contact (Download Phonebook)
Phonebook data from your device (Mobile phone) can be sent and registered to your Bluetooth® Hands-Free phonebook using Bluetooth®.
(Automatic downloading)
The “Auto Download Contacts” setting must be on. When hands-free is connected to the device, the phonebook is downloaded automatically.
Refer to Communication Settings (Search).
(Manually downloading)
If the “Auto Download Contacts” setting is off, download the phonebook using the following procedure.
-
Select the
icon on the home screen to display the Communication screen. -
Select
to display the contact list. -
Select
. -
Select
or 
to switch to the device operation. -
If
is selected, select 
. -
Download will be started from the mobile phone.
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If “Import All Contacts” is performed after saving the phonebook to the Bluetooth® unit, the phonebook will be overwritten.
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A maximum of 1,000 contacts can be registered to the phonebook.
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Phonebook, incoming/outgoing call record, and favorite memories are exclusive to each mobile phone to protect privacy.
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Contacts with no telephone number are not registered.
Favorites Contacts
A maximum of 50 contacts can be registered. It will take less time to make a call after registering the telephone number. In addition, you do not have to look for the person you want to call in the phonebook.
Registering your favorites
-
Select the
icon on the home screen to display the Communication screen. -
Select
to display the favorites list. -
Select
. -
Select
or 
. -
Select from the displayed list.
When “Add New Contact” is selected, information such as the selected person’s name is also registered. In addition, when “Add New Contact Details” is selected, only the telephone number of the selected person is registered.
Calling a favorite
-
Select the
icon on the home screen to display the Communication screen. -
Select
to display the favorites list. -
(If only one phone number is registered to contact)
Select the contact information you would like to call. Go to Step 5.
(If multiple phone numbers are registered to contact)
Select the contact you would like to call to display the screen indicating the details for the contact. Go to Step 4.
-
Select the phone number you would like to call.
-
Select
.
Deleting a favorite
-
Select the
icon on the home screen to display the Communication screen. -
Select
to display the favorites list. -
Select
. -
Select
. -
Select the contact information which you would like to delete.
-
Select
.
Changing the display order of your favorites list
-
Select the
icon on the home screen to display the Communication screen. -
Select
to display the favorites list. -
Select
. -
Select
. -
The contact can be moved after it is selected.
-
Slide the contact or move it using the commander switch, then select
.
Changing contact name of your favorites
-
Select the
icon on the home screen to display the Communication screen. -
Select
to display the favorites list. -
Select
. -
Select
. -
Select the contact to display the keyboard screen.
-
If a new name is input and
is selected, the contact name is stored.
If the contact is long-pressed when the favorites list is displayed, the contact information can be edited (deleted, moved).
Telephone Number Input
Practice this while parked until you are confident you can do it while driving in a non-taxing road situation. If you are not completely comfortable, make all calls from a safe parking position, and only start driving when you can devote your full attention to driving.
-
Select the
icon on the home screen to display the Communication screen. -
When
is pressed, the dial pad is displayed. -
Input the telephone number using the dial pad.
-
Select
to make the call.
Numeral or symbol entry
Use the dial pad.
Long-press the 
to input +.
Select 
to delete the currently input value.
Long-press to delete all input values.
Redial Function
Makes a call to the last person called (latest person on outgoing call record) from the mobile phone/vehicle.
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Press the talk button.
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Wait for the beep sound.
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Say: “Redial”
Call back Function
Makes a call to the last person who called your (latest person on incoming call record) mobile phone/vehicle.
-
Press the talk button.
-
Wait for the beep sound.
-
Say: “Call back”
Automatic 911 dialing (Some Models)
If the vehicle is involved in a moderate to severe collision, a call is made automatically to 911 from the connected device. The “Emergency Assistance Call” setting must be on.
Refer to Communication Settings (Search).
Though the system can be set to not call 911, doing so will defeat the purpose of the system. Mazda recommends that the Automatic 911 dialing system remain activated.
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Automatic 911 dialing is a secondary function of the audio entertainment system. Therefore, the Automatic 911 dialing function does not assure that the call is always made to 911 after an accident occurs.
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A Hands-free device must be paired and connected. The 911 operator can verify the vehicle's position information using the Hands-free device GPS if equipped.
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If the vehicle is involved in a moderate to severe collision, notification of the call to 911 is made via audio and screen display. To cancel the call, press
or hang-up button within 10 seconds. -
If
or hang-up button is not pressed within 10 seconds, the call is made to 911 automatically.
Receiving a call
When an incoming call is received, the incoming call notification screen is displayed. The “Incoming Call Notifications” setting must be on.
Refer to Communication Settings (Search).
To accept the call, press the pick-up button on the audio control switch or select 
on the screen.
To reject the call, press the hang-up button on the audio control switch or select 
on the screen.
The following icons are displayed on the screen during a call. Icons which can be used differ depending on use conditions.
|
Icon |
Function |
|---|---|
 |
Displays the Communication menu. |
 |
Ends the call. |
 |
Transferring a call from hands-free to a mobile phone Communication between the Bluetooth® unit and a device (mobile phone) is canceled, and an incoming call will be received by the device (mobile phone) like a standard call. |
 |
Transferring a call from a device (mobile phone) to hands-free Communication between devices (mobile phone) can be switched to Bluetooth® Hands-Free. |
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Mute The microphone can be muted during a call. When selected again, the mute is canceled. |
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To make a 3-way call, select the contacts from the following:
The device may be unusable depending on the contractual content. |
 |
The call on hold is made to make a 3-way call. The device may be unusable depending on the contractual content. |
 |
Switches the call on hold. |
 |
DTMF (Dual Tone Multi-Frequency Signal) Transmission This function is used when transmitting DTMF via the dial pad. The receiver of a DTMF transmission is generally a home telephone answering machine or a company's automated guidance call center. Input the number using a dial pad. |
: Call History is displayed.
: The dial pad is displayed. Input the phone number.
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If the ignition is switched off during a hands-free call, the line is transferred to the device (Mobile phone) automatically.
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If the DTMF code has two or more digits or symbols, each one must be transmitted individually.
Call Interrupt
A call can be interrupted to receive an incoming call from a third party.
When 
is selected or the pick-up button on the steering wheel is pressed, the current call is held and the system switches to the new incoming call.
When 
is selected, the current call is ended and the system switches to the new incoming call (GSM network only).
When is selected or the hang-up button on the steering wheel is pressed, an incoming call is refused.
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The function may not be available depending on the contractual content of the mobile device.
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The function may not be operable depending on the type of the telephone network and the mobile device.
Receiving and replying to messages
SMS (Short Message Service) messages, and E-mail received by connected devices can be downloaded, displayed, and played (read by the system).
Additionally, replies can also be made to calls and messages in the received messages.
Downloading messages
Up to 20 new messages can be downloaded and displayed from a connected device.
(Automatic downloading)
The “Auto Download Email” (E-mail) or “Auto Download Text Message” (SMS) setting must be on. A message is downloaded automatically when the Bluetooth® unit is connected to the device.
Refer to Communication Settings (Search).
(Manually downloading)
When the “Auto Download Email” (E-mail) or “Auto Download Text Message” (SMS) setting is off, the message is downloaded using the following procedure.
-
Select the
icon on the home screen to display the Communication screen. -
Select
or 
to display the Inbox. -
Select
. -
Download will be started from the mobile phone.
-
Attached data is not downloaded.
-
Messages up to 1 kilobyte (E-mail)/140-bytes (SMS) can be downloaded.
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A message list is created for each device.
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If the connected device does not correspond to MAP 1.0, the AT command is used to download. The downloaded message indicates that it is already read.
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Downloading using the AT command may not function depending on the connected device.
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If an iPhone is connected, the following functions cannot be used depending on its model.
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Downloading past messages
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Replying to messages
-
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iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.
Receiving messages
(Method 1)
When a device receives a message, a message received notification is displayed. The “Email Notifications” (E-mail) or “Text Notifications” (SMS) setting must be on.
Refer to Communication Settings (Search).
Select 
and display the message.
(Method 2)
-
Select the
icon on the home screen to display the Communication screen. -
Select
and display the new message list for E-mail and SMS. -
Select the message you would like to display.
The following icons are displayed in the lower part of the details on the message. Icons which can be used differ depending on use conditions.
|
Icon |
Function |
|---|---|
|
Displays the Communication menu. |
 |
Displays the inbox. |
 |
Plays back a message. When selected again, playback is temporarily stopped. |
 |
Displays the previous message. |
 |
Displays the next message. |
 |
Only replies to the sender of the currently displayed message. Select the sentence on the displayed reply screen and select the sentence for sending from the preset message. Select |
 |
(Only E-mail) Replies to all members including CC. Select the sentence on the displayed reply screen and select the sentence for sending from the preset message. Select |
 |
Makes a call to a person who sent a message. For E-mail, this function may not work depending on the device. |
 |
Deletes a message. The messages stored in a device is also deleted. |
.Example of use (verify unread E-mail)
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Select the
icon on the home screen to display the Communication screen. -
Select
to display the inbox.
-
Select the unread message displayed in bold.
-
The details of the message are displayed and replying to the message, making a call, or playback can be performed.
Changing account for displaying (E-mail only)
-
Select
. -
Select the account which you would like to display. Only the messages for the selected account are displayed in the inbox.
Editing preset messages
-
Select the
icon on the home screen to display the Communication screen. -
Select
. -
Select
. -
Select the preset message which you would like to edit. The keyboard screen is displayed.
-
When the message is input and
is selected, the message is stored as a preset message.
-
Select the
icon to change the language. -
Select the
icon to switch between capitalized and lower-case characters. -
Select the
icon to return to the previous screen without storing the edit.
Communication Settings
Select the icon on the home screen to display the Communication screen.
Select to change the setting.
|
Item |
Setting |
Function |
|---|---|---|
|
Bluetooth® |
— |
Go to Bluetooth® setting menu. Refer to Bluetooth® Preparation (Search). |
|
Incoming Call Notifications |
On/Off |
Notifies when an incoming call is received. |
|
Auto Download Text Message |
On/Off |
Downloads SMS automatically when the Bluetooth® unit is connected to the device. |
|
Text Notifications |
On/Off |
Notifies when a new SMS is received. |
|
Auto Download Email*1 |
On/Off |
Downloads E-mail automatically when the Bluetooth® unit is connected to the device. |
|
Email Notifications |
On/Off |
Notifies when a new Email is received. |
|
Auto Download Call History |
On/Off |
Downloads Call History automatically when the Bluetooth® unit is connected to the device. |
|
Auto Download Contacts*1 |
On/Off |
Downloads the phonebook automatically when the Bluetooth® unit is connected to the device. |
|
Ringtone |
Car/Phone/Off |
The type of ring tone can be changed. Three selections are available including the standard ring tone set on the vehicle, the ring tone registered to your Bluetooth® device, or no ring tone. |
|
Phone Volume |
Adjusts using the slider. |
Adjusts the conversation volume. |
|
VR and Ringtone |
Adjusts using the slider. |
Adjusts the voice guidance and ringtone volume. |
|
Contacts Display Order |
First Name, Last Name |
Displays the contact information in alphabetical order of the first name. |
|
Last Name, First Name |
Displays the contact information in alphabetical order of the last name. |
|
|
Edit Preset Messages |
— |
Edits the preset message. Refer to Receiving and Replying to Messages (available only with E-mail/SMS compatible phones) (Search). |
|
Emergency Assistance Call |
On/Off |
Mobile Utilizes the Automatic 911 dialing function. |
|
Restore Factory settings |
— |
Initializes all Communication Settings. |
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Depending on the device, it may be necessary to acquire download permission on the device side.
