Audio Set
Touch panel operation
Do not press the screen strongly or press it with a sharp-pointed object. Otherwise, the screen could be damaged.
For safety reasons, operation of the center display is disabled while the vehicle is being driven. However, items not displayed in gray can be operated using the commander switch while the vehicle is being driven.

Touch & Tap
-
Touch or tap on the item indicated on the screen.
-
The operation is launched and the next item is displayed.
Slide (USB audio only)
-
Touch the setting item displaying a slider bar.
-
Touch the slider with your finger and move to the desired level.
Swipe
-
Touch the screen with your finger and move up or down.
-
Items which were not displayed can be displayed.
Return to previous screen
-
Touch the
.
Displaying the home screen
-
Touch the
.
Volume adjustment
Turn the commander switch volume dial. The volume switch on the steering switch can also be pressed.
Audio sound adjustment
Select the icon on the home screen to display the Settings screen.
Select the tab to select the item you would like to change.
Indication |
Setting value |
---|---|
Bass (Low pitch sound) |
|
Treble (Treble sound) |
|
Fade (Front/Rear volume balance) |
Front: Front speaker volume enhancement Rear: Rear speaker volume enhancement |
Balance (Left/right volume balance) |
Right: Right speaker volume enhancement Left: Left speaker volume enhancement |
Guidance Volume (Some Models) (Volume adjustment during route guidance on navigation screen) |
Left: Low volume Right: High volume |
ALC*1 (Automatic volume adjustment) |
Off―Adjustment at seven levels |
Bose® Centerpoint*2 (Automatic surround level adjustment) |
On/Off |
Bose® AudioPilot*2 (Automatic volume adjustment) |
On/Off |
Beep (Audio operation sound) |
On/Off |
-
Standard audio
-
Bose® sound system
ALC (Automatic volume adjustment)
The automatic level control (ALC) is a feature that automatically adjusts audio volume and sound quality according to the vehicle speed. The volume increases in accordance with the increase in vehicle speed, and decreases as vehicle speed decreases.
Bose® Centerpoint (Automatic surround level adjustment)
Centerpoint®*3 lets vehicle owners enjoy a Bose® surround sound experience from their existing MP3s and satellite radio.
Specifically engineered to meet the unique demands of reproducing surround sound in a vehicle.
Converts stereo signals to multiple channels allowing greater precision when reproducing the sound.
An enhanced algorithm to simultaneously create a wider, more spacious sound field.
*3 Centerpoint® is a registered trademark of Bose Corporation.
Bose® AudioPilot (Automatic volume adjustment)
When driving, background noise can interfere with enjoying music.
AudioPilot®*4 noise compensation technology continuously adjusts the music to compensate for background noise and vehicle speed.
It reacts only to sustained noise sources and not intermittent ones, such as speed bumps.
An enhanced DSP algorithm allows faster and more effective compensation for unusual situations, such as driving on a very rough road or at high speeds.
*4 AudioPilot® is a registered trademark of Bose Corporation.
Operating the Radio
Radio ON
Select the icon on the home screen to display the Entertainment screen. When selecting the desired radio, the following icons are indicated in the lower part of the center display.
AM/FM Radio
Icon |
Function |
---|---|
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Displays the Entertainment menu. Use to switch to a different audio source. |
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Displays the station list. Select Select the desired frequency. |
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Displays the Favorites list. Long-press to store radio station currently being aired. |
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Switches the |
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You can search for receivable radio stations. Scanning stops at each station for about five seconds. Select again to continue receiving the radio station. |
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You can change the radio frequency manually. Rotate the commander knob, slide the screen, or touch the radio frequency. Press When |
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Launches the iTunes Tagging function (for Apple devices with USB use only). Can be used when the |
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Automatic radio station selection. When long-pressed, the radio frequency changes continually. It stops when you remove your hand from the icon or the commander knob. |
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|
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Displays sound settings to adjust audio quality level. Refer to Volume/Display/Sound Controls (Search). |
HD Radio
What is HD Radio™ Technology and how does it work?
HD Radio™ Technology is the digital evolution of analog AM/FM radio. Your radio product has a special receiver which allows it to receive digital broadcasts (where available) in addition to the analog broadcasts it already receives. Digital broadcasts have better sound quality than analog broadcasts as digital broadcasts provide free, crystal clear audio. For more information, and a guide to available radio stations and programming, please visit www.hdradio.com.
Benefits of HD Radio™ Technology
(Information)
The song title, artist name, album name and genre will appear on the screen when available by the radio station.
(Multicast)
On the FM radio frequency most digital stations have “multiple” or supplemental programs on each FM station.
Listening to HD Radio™ Technology
If icon turns on by selecting a radio station which is an
broadcasting station, the analog broadcast is switched to an
broadcast automatically after a few seconds and then received.
If the broadcast is stopped and changed to an analog broadcast, press down
to turn off
.
Multicast channel selection (FM)
If multi-cast channels are available for an broadcast currently being received, the multi-cast channel list is displayed. Select the desired radio station.
-
If an analog broadcast is received once and
is received while HD1 is selected, the audio unit switches to the
station automatically.
-
When the
icon is illuminated, there could be a noticeable difference in sound quality and volume when a change from digital to analog signals occurs. If the sound quality and volume become noticeably diminished or cut off, select the
icon to turn off
(
icon is not illuminated).
-
Once an analog broadcast is received when HD1 is selected from the Favorite channels, it is switched to
automatically. If the radio reception conditions are poor, or HD is off, switching to
broadcasts is not possible.
-
When an HD specialty channel (HD2 to HD8) is selected from the Favorite channels, “Signal Lost” is displayed and no audio is output until
is received. If the radio reception conditions are poor, “Signal Lost” continues to be displayed.
-
If the
icon is not illuminated, information such as song titles of the
station are received, however, the audio output is analog.
iTunes Tagging (for Apple devices with USB use only)
By tagging a song currently being aired, the song can later be purchased from the iTunes Store. One hundred tags can be stored. A maximum of 100 tags (for 100 songs) can be stored for later downloading.
-
Select the
icon. The tag is stored in the audio unit.
-
Connect the device via the vehicle's USB. Any stored tag(s) will be sent automatically to the connected device.
-
Once at home or after parking the vehicle safely, log onto the iTunes Store with your device. Your previously tagged song(s) can now be easily purchased.
-
Both AM and FM
can be used.
-
Because iTunes tagging only supports purchases from the iTunes Store, direct downloading of music from the vehicle's audio unit is not possible.
-
If the available memory for the connected device is insufficient, the tag is not sent.
-
If an error occurs while the tag is being sent, reconnect the device.
How to use SiriusXM Travel Link®
SiriusXM Travel Link®
Properly equipped Mazda vehicles will also get the following SiriusXM infotainment services : Traffic, Weather, Sports Scores, Fuel Prices, and more. For a list of available features in your vehicle, visit SiriusXM.com/infotainment and get the most out of your driving experience.
Switching to SiriusXM Travel Link®
-
Select
on the home screen to display the Applications screen.
-
Select
.
-
Select the item you want to display.
Item |
Function |
---|---|
Traffic Plus*1 |
Displays continuously updated traffic information on the navigation screen in real time. |
Weather Forecast |
Displays the weather forecast. |
Weather Radar*1 |
Displays items such as weather radar, severe storms, and hurricane/tropical storm information on the navigation screen. |
Weather Alerts |
Displays weather information, warnings, and security alerts. |
Fuel Prices |
Displays information for fuel stations near your vehicle's current position. |
Sports |
Displays a list of each genre list and the game schedules and match results for teams selected from the list. |
-
With Car navigation system
Gracenote® Database
How to use the Android Auto™ mode
Insert an Android™ Smartphone-genuine connector cord into the USB terminal indicated by the icon to connect the Smartphone.
Refer to How to connect USB port/Auxiliary jack (Search).
-
When an Android™ Smartphone connected to Bluetooth® is connected to the vehicle's USB terminal, Bluetooth® is used by Android Auto™ and the system switches to Android Auto™ mode.
-
If the Android™ Smartphone is connected to a USB terminal with no
icon indicated, the system operates in USB mode.
Display of Android Auto™ Mode Screen
Use any of the following methods to display the Android Auto™ mode screen in the center display.
-
Select
on the home screen, and select
from the Applications screen.
-
Select
on the home screen.
-
Press and hold
on the commander switch.
Android Auto™ mode home screen

The media displayed on the Android Auto™ home screen may differ depending on the use conditions and version of the connected Android™ Smartphone.
No. |
Icon |
Explanation |
---|---|---|
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- |
Displays the use history of each application. The displayed contents differ depending on the application that has been started and its status. |
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Switches to the map application. |
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Switches to the call mode. |
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Displays the Android Auto™ home screen. |
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Switches to the Music application. |
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Switches to the Mazda Connect home screen. |
Convenient ways to use Android Auto™ mode
Item |
Operation method |
---|---|
Operation using voice recognition*1 |
Any of the following methods can be used to start the voice recognition mode and operate Android Auto™ by voice.
|
To display the NowPlaying screen |
When music is playing in Android Auto™ and a screen other than the NowPlaying screen is being displayed, press |
To display the MAP screen |
When using map route guidance in Android Auto™ or a screen other than the MAP screen is being displayed, press |
To return to the Mazda Connect screen |
Press and hold |
-
The voice recognition function of Mazda Connect cannot be used while Android Auto™ is connected.
To end Android Auto™
To end the Android Auto™ mode, disconnect the Android™-genuine connector cord from the USB terminal or disconnect the Android™ Smartphone from the connector cord.
If Android Auto™ cannot be connected
When the message, “Mobile Device Error”, is displayed and Android Auto™ cannot be connected.

Make sure that the Android™ Smartphone in question is compatible with Android Auto™.
Before trying to reconnect your Android™ Smartphone to the connector cord, do the Bluetooth® device pairing again.
If the Android Auto™ connection setting cannot be changed
Depending on your Android™ Smartphone, the connection setting may have been in charging mode only when the connector cord is connected.
In this case, switch off the Android Auto™ connection setting once, and then switch it back on while connected to USB mode.
The connection setting can be changed to the Android Auto™ connection in the tab on the Settings screen (Search).
Bluetooth®
Introduction
Bluetooth® Hands-Free outline
When a Bluetooth® device (mobile phone) is connected to the vehicle's Bluetooth® unit via radio wave transmission, a call can be made or received by pressing the talk button, pick-up button, or hang-up button on the audio remote control switch, or by operating the center display. For example, even if a device (mobile phone) is in your coat pocket, a call can be made without taking the device (mobile phone) out and operating it directly.
Bluetooth® audio outline
When a portable audio unit equipped with the Bluetooth® communication function is paired to the vehicle, you can listen to music stored on the paired portable audio device from the vehicle's speakers. It is not necessary to connect the portable audio device to the vehicle's external input terminal. After programming, operate the vehicle audio control panel to play/stop the audio.
-
For your safety, a device can be paired only when the vehicle is parked. If the vehicle starts to move, the pairing procedure will end. Park the vehicle in a safe place before pairing.
-
The communication range of a Bluetooth® equipped device is about 10 meters (32 ft) or less.
-
Basic audio operation is available using voice commands even if Bluetooth® is not connected.
-
For safety reasons, operation of the center display is disabled while the vehicle is being driven. However, items not displayed in gray can be operated using the commander switch while the vehicle is being driven.
Some Bluetooth® mobile devices are not compatible with the vehicle. Consult an Authorized Mazda Dealer, Mazda's call center or Web support center for information regarding Bluetooth® mobile device compatibility:
-
U.S.A.
Phone: 800-430-0153
-
Canada
Phone: 800-430-0153
-
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA
Applicable Bluetooth® specification (Recommended)
Ver. 1.1/1.2/2.0 EDR/2.1
EDR/3.0 (conformity)
Component Parts

Microphone (hands-free)
The microphone is used for speaking voice commands or when making a Hands-free call.
Talk button
Activates the voice recognition. In addition, it skips the voice guidance.
Pick-up button
Responds to incoming calls. In addition, after selecting a contact or dialing a number, it places the call when the button is pressed.
Hang-up button
Ends the call or refuses an incoming call. In addition, it ends the voice recognition operation.
Commander switch
The commander switch is used for volume adjustment and display operation. Tilt or turn the commander knob to move the cursor. Press the commander knob to select the icon.
Volume adjustment
The volume dial of the commander switch is used to adjust the volume. Turn the dial to the right to increase volume, to the left to decrease it.
The volume can also be adjusted using the volume button on the steering wheel.
-
Press the volume dial to switch the audio MUTE on and off.
-
If the volume is lower compared to other audio modes, increase the volume from the device side.
Conversation volume and the volume of the voice guidance and ringtone can each be set in advance.
-
Select the
icon on the home screen to display the Communication screen.
-
Select
.
-
Adjust the
and the
using the slider.
Bluetooth® Preparation
Device pairing
To use Bluetooth® audio and Hands-Free, the device equipped with Bluetooth® has to be paired to the unit using the following procedure. A maximum of 7 devices including Bluetooth® audio devices and hands-free mobile phones can be paired.
-
The Bluetooth® system may not operate for 1 or 2 minutes after the ignition is switched to ACC or ON. However, this does not indicate a problem. If the Bluetooth® system does not connect automatically after 1 or 2 minutes have elapsed, make sure that the Bluetooth® setting on the device is normal and attempt to reconnect the Bluetooth® device from the vehicle side.
-
If Bluetooth®-enabled devices are used in the following locations or conditions, connection via Bluetooth® may not be possible.
-
The device is in a location hidden from the center display such as behind or under a seat, or inside the glove compartment.
-
The device contacts or is covered by a metal object or body.
-
The device is set to power-saving mode.
-
Pairing Procedure
-
Select the
icon on the home screen to display the Settings screen.
-
Select the
tab.
-
Select
.
-
Turn the Bluetooth® setting on.
-
Select
to display the message and switch to the device operation.
-
Using your device, perform a search for the Bluetooth® device (Peripheral device).
-
Select “Mazda” from the device list searched by the device.
-
(Device with Bluetooth® version 2.0)
Input the displayed 4-digit pairing code into the device.
(Device with Bluetooth® version 2.1 or higher)
Make sure the displayed 6-digit code on the audio is also displayed on the device, and touch the
.
Connection permission and phonebook access permission for your mobile device may be required depending on the mobile device.
-
If pairing is successful, the functions of the device connected to Bluetooth® are displayed.
-
(Devices compatible with Mazda E-mail / SMS function)
SMS (Short Message Service) messages, and E-mail for the device are downloaded automatically. A download permission operation for your device may be required depending on the device.
-
When Call history and messages are downloaded automatically, each automatic download setting must be on.
Refer to Communication Settings (Search).
After a device is registered, the system automatically identifies the device. By activating Bluetooth® Hands-Free again, or by activating Bluetooth® Hands-Free first after switching the ignition from OFF to ACC, the device connection condition is indicated in the center display.
IMPORTANT note about pairing and automatic reconnection:
-
If pairing is redone on the same mobile phone device, first clear “Mazda” displayed on the Bluetooth® setting screen of the mobile device.
-
When the OS of the device is updated, the pairing information may be deleted. If this happens, reprogram the pairing information to the Bluetooth® unit.
-
Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and on the vehicle.
Playback
Select the icon on the home screen to display the Entertainment screen. When
is selected, the following icons are indicated in the bottom part of the center display.
Icon |
Function |
---|---|
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Displays the Entertainment menu. Use to switch to a different audio source. |
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Displays the station list. Use to switch to other stations. |
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Thumbs-Down Press the |
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Thumbs-Up Press the |
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Bookmarking Bookmarks the song or artist currently being played. |
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Plays the track. When selected again, playback is temporarily stopped. |
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Goes to the next song. |
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Displays sound settings to adjust audio quality level. Refer to Volume/Display/Sound Controls (Search). |
-
The skip function may not be available depending on the device.
-
The number of skips is limited by Pandora®.
-
If the
icon is selected when the skip song function is running, the next song is skipped.
What is Stitcher™ Radio?
Stitcher™*1 radio is an application which can be used to listen to Internet radio or stream podcasts.
Recommended content is automatically selected by registering content which you put into your favorites, or by pressing the Like or Dislike button.
For details on Stitcher™ Radio, refer to “http://stitcher.com/”.
-
Stitcher™, the Stitcher™ logo, and the Stitcher™ trade dress are trademarks or registered trademarks of Stitcher, Inc., used with permission.
-
To operate Stitcher™ Radio from your Bluetooth® device, perform the following in advance:
-
Install the Stitcher™ Radio application to your device.
-
Create a Stitcher™ Radio account for your device.
-
Log onto Stitcher™ Radio using your device.
-
-
If the Applications screen is not displayed on the device, Stitcher™ may not play on the center display.
Voice Recognition
Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
-
Press the hang-up button.
-
Say, “Cancel”.
-
Operate the commander switch or the center display (only when vehicle is stopped).
Skipping Voice Guidance (for faster operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation method while in the voice recognition mode, say “Tutorial” or “Help”.
Commands useable anytime during voice recognition
“Go Back” and “Cancel” are commands which can be used at anytime during voice recognition.
Returning to previous operation
To return to the previous operation, say, “Go Back” while in voice recognition mode.
Cancel
To put the Bluetooth® Hands-Free system in standby mode, say, “Cancel” while in voice recognition mode.
To prevent a deterioration in the voice recognition rate and voice quality, the following points should be observed:
-
The voice recognition cannot be performed while voice guidance or the beep sound is operating. Wait until the voice guidance or the beep sound is finished before saying your commands.
-
Phone related commands are available only when your phone is connected via Bluetooth®. Make sure your phone is connected via Bluetooth® before you operate phone related voice commands.
-
Music play commands, such as Play Artist and Play Album can be used only in USB audio mode.
-
Do not speak too slowly or loudly (no loud voice).
-
Speak clearly, without pausing between words or numbers.
-
Dialects or different wording other than hands-free prompts cannot be recognized by voice recognition. Speak in the wording specified by the voice commands.
-
It is not necessary to face the microphone or approach it. Speak the voice commands while maintaining a safe driving position.
-
Close the windows and/or the moonroof to reduce loud noises from outside the vehicle, or turn down the airflow of the climate control system while Bluetooth® Hands-Free is being used.
-
Make sure the vents are not directing air up towards the microphone.
Voice Command List
Voice command
When the talk button is pressed and the following command is spoken, the audio or navigation can be operated. The commands in the () can be omitted. The specified name and number are put into the {}.
Standard command
Voice command |
Function |
---|---|
Help |
Usable commands can be verified. |
Tutorial |
Basic voice commands and methods of use can be verified. |
(Navigate/Take me/Drive) Home |
Set the destination to Home. |
Communication (phone) related command
Voice command |
Function |
---|---|
Call {name in phonebook} (mobile/home/work/other) Example: “Call John Mobile” |
Call to the contact in the downloaded phonebook. Refer to Making a Call (Search). |
Redial |
Call to the last contact you called. Refer to Making a Call (Search). |
Callback |
Call to the last contact who called you. Refer to Making a Call (Search). |
Entertainment (audio) related command
Voice command |
Function |
Corresponding audio source |
---|---|---|
(Go to/Play) Bluetooth (Audio) |
Switches the audio source to BT audio. Can also switch to each audio source by similarly using commands such as FM, AM, or USB. |
All |
Play Artist {Artist name} |
Plays the selected artist. |
USB |
Navigation related command (Some Models)
For the navigation screen voice commands, refer to the separate navigation system manual.
-
Some commands cannot be used depending on the grade and specification.
-
Some commands cannot be used depending on the device connection conditions and the use conditions.
-
The commands are examples of the available commands.
Settings
Select the icon on the home screen and display the Settings screen.
Switch the tab and select the setting item you want to change.
You can customize settings in the setup display as follows:
Tab |
Item |
Function |
|
---|---|---|---|
AD-Disp |
Height Brightness Control Other |
Refer to Active Driving Display (Search). |
|
Display |
Refer to Volume/Display/Sound Controls (Search). |
||
Safety |
Distance Recognition Support System SBS/SCBS Other |
Refer to Personalization Features (Search). |
|
Sound |
Refer to Volume/Display/Sound Controls (Search). |
||
Clock |
Adjust Time |
Displays the currently set time is displayed. Press AM/PM can only be selected with the 12-hour clock display. |
|
GPS Sync |
Synchronizes with GPS when turned on. When turned off, the time can be changed from “Adjust Time”. |
||
Time Format |
Changes the display between 12 and 24-hour clock time. |
||
Time Zone Select |
When it's not synchronized with GPS, select the region you want to specify. |
||
Daylight Savings Time |
Turns the daylight saving time setting on/off. When ON, the time advances 1 hour. When OFF, it returns to normal time. |
||
Vehicle |
Rain Sensing Wiper Door Locks Other |
Refer to Personalization Features (Search). |
|
Devices |
Bluetooth |
Refer to Bluetooth® Preparation (Search). |
|
Android Auto (Some Models) |
An Android Auto™ mode connection can be set on or off when connecting an Android™ Smartphone. The setting takes effect directly after switching on/off. Displays in gray and cannot be selected if an Android™ Smartphone is not connected. |
||
Apple CarPlay (Some Models) |
An Apple CarPlay™ connection can be set on or off when connecting an iPhone®. For the setting to take effect, it is necessary to connect the iPhone® again. Displays in gray and cannot be selected if an iPhone® is not connected. |
||
System |
Tool Tips |
Turns button explanations ON/OFF. |
|
Language |
Changes the language. |
||
Temperature |
Changes the setting between Fahrenheit and Celsius. |
||
Distance |
Changes the setting between miles and kilometers. |
||
Music Database Update |
Used to update Gracenote®. Gracenote® is used with USB Audio, and provides:
Gracenote® can be downloaded from the Mazda Handsfree Website. Refer to Gracenote® Database (Search). |
||
Restore All Factory Settings |
Memory and settings are initialized to the factory settings. The initialization launches by selecting the |
||
About |
Agreements and Disclaimers |
Verify the disclaimer and agree. |
|
Version Information |
Can verify the current audio unit OS version and Gracenote® Database version. |
||
Applications
Select the icon on the home screen to display the Applications screen. The following information can be verified.
Top screen |
Item |
Function |
|
---|---|---|---|
SiriusXM Travel Link |
― |
Refer to How to use SiriusXM Travel Link® (Search). |
|
HD Radio™ Traffic Map |
― |
― |
|
Fuel Economy Monitor |
Fuel Consumption Display |
Refer to Fuel Economy Monitor (Search). |
|
Vehicle Status Monitor |
Warning Guidance |
Warnings currently active can be verified. |
Refer to If a Warning Light Turns On or Flashes (Search). |
Maintenance |
Scheduled Maintenance Tire Rotation Oil Change |
Refer to Maintenance Monitor (Search). |
|
Apple CarPlay (Some Models) |
― |
Refer to How to use Apple CarPlay (Search). |
|
Android Auto (Some Models) |
― |
Refer to How to use Android Auto™ mode (Search). |
|
Troubleshooting
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service center.
-
U.S.A.
Phone: 800-430-0153 (Toll-free)
-
Canada
Phone: 800-430-0153 (Toll-free)
-
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Bluetooth® Device pairing, connection problems
Symptom |
Cause |
Solution method |
---|---|---|
Unable to perform pairing |
― |
Make sure that the Bluetooth® device is compatible with the Bluetooth® unit, and that Bluetooth® and Find Mode*1 are on and the airplane mode is off in the Bluetooth® device setting. Turn off the power of the Bluetooth® device once, then turn it back on. If pairing is still not possible after this, contact an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service. |
Pairing cannot be performed again |
The pairing information paired to the Bluetooth® unit or device is not recognized correctly. |
Perform pairing using the following procedure:
If pairing is not possible after trying the procedure, turn off the power of the Bluetooth® device once, then turn it back on. If pairing is still not possible after this, contact an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service. |
Unable to perform pairing |
The Bluetooth® function and the Find Mode/Visible setting*1 on the device may turn off automatically after a period of time has elapsed depending on the device. |
Check whether the Bluetooth® function and the Find Mode/Visible setting*1 on the device are turned on and pairing or reconnect. |
Does not connect automatically when starting the engine |
||
Automatically connects, but then disconnects suddenly |
||
Disconnects intermittently |
The device is in a location in which radio wave interference can occur easily, such as inside a bag in a rear seat, in a rear pocket of a pair of pants. |
Move the device to a location in which radio wave interference is less likely to occur. |
Does not connect automatically when starting the engine |
The pairing information is updated when the device OS is updated. |
Perform pairing using the following procedure:
If pairing is not possible after trying the procedure, turn off the power of the Bluetooth® device once, then turn it back on. If pairing is still not possible after this, contact an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service. |
-
Setting which detects the existence of a device external to the Bluetooth® unit.
-
When the OS of the device is updated, the pairing information may be deleted. If this happens, reprogram the pairing information to the Bluetooth® unit.
-
If you pair your phone which has already been paired to your vehicle more than once in the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth® search on your mobile device once again, and pair to a newly detected “Mazda”.
-
Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and on the vehicle.
-
If Bluetooth®-enabled devices are used in the following locations or conditions, connection via Bluetooth® may not be possible.
-
The device is in a location hidden from the center display such as behind or under a seat, or inside the glove compartment.
-
The device contacts or is covered by a metal object or body.
-
The device is set to power-saving mode.
-
-
Different Bluetooth®-enabled devices can be used for Bluetooth® Hands-Free and Bluetooth® audio. For example, device A can be connected as a Bluetooth® Hands-Free device and device B can be connected as a Bluetooth® audio device. However, the following may occur when they are used at the same time.
-
The Bluetooth® connection of the device is disconnected.
-
Noise occurs in the Hands-Free audio.
-
Hands-Free operates slowly.
-
Voice recognition related problems
Symptom |
Cause |
Solution method |
---|---|---|
Poor voice recognition |
|
Regarding the causes indicated on the left, be careful with how you speak. In addition, when numbers are spoken in a sequence, recognition ability will improve if no stop is placed between the numbers. |
False recognition of numbers |
||
Poor voice recognition |
There is a malfunction in the microphone. |
A poor connection or malfunction with the microphone may have occurred. Consult an Authorized Mazda Dealer. |
Phone-related voice recognition is disabled |
There is a problem with the connection between the Bluetooth® unit and the device. |
If there is any malfunction after checking the pairing situation, check for device pairing or connection problems. |
Names in the phonebook are not easily recognized |
The Bluetooth® system is under a condition in which recognition is difficult. |
By carrying out the following measures, the rate of recognition will improve.
|
When operating the audio, a song name is not recognized |
Song names cannot be recognized by voice. |
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You want to skip guidance |
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Guidance can be skipped by quickly pressing and releasing the talk button. |
Regarding problems with calls
Symptom |
Cause |
Solution method |
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When starting a call, vehicle noise from the other party can be heard |
For about 3 seconds after starting a call, the Bluetooth® unit's Noise Suppression function requires time to adapt to the call environment. |
This does not indicate a problem with the device. |
The other party cannot be heard or the speaker's voice is quiet |
The volume is set at zero or low. |
Increase the volume. |
Other problems
Symptom |
Cause |
Solution method |
---|---|---|
The indication for the remaining battery is different between the vehicle and the device |
The indication method is different between the vehicle and the device. |
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When a call is made from the vehicle, the telephone number is updated in the incoming/outgoing call record but the name does not appear |
The number has not been registered into the phonebook. |
If the number has been registered into the phonebook, the incoming/outgoing call record is updated by the name in the phonebook when the engine is restarted. |
The cell phone does not synchronize with the vehicle regarding the incoming/outgoing call record |
Some types of cell phones do not synchronize automatically. |
Operate the cell phone for synchronization. |
It takes a long time to complete the function for changing the language |
A maximum of 60 seconds is required. |
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