Connected Service Manual

About Connected Service

Installing the MyMazda APP

Operation Environment of the Application

Compatible OS OS Version
Android 8.0 or higher
iOS 13.0 or higher

Installation and Launch of the Application

Install the application according to the type of mobile device you are using from the download site such as Google Play or the iTunes App Store.

iOS device user
Android device user

Launching the Application

Launch the MyMazda APP and touch the icon.

* Google Play and the Google Play logo are registered trademarks of Google LLC.
Apple and the Apple logo are trademarks of Apple Inc. registered in the United States and other countries.
App Store is the service mark of Apple Inc.

  • When first launching the MyMazda APP, select of your country and language, and agreement to the Terms & Conditions and the Privacy Policy is required.

    *U.S.A.

    *Canada

  • When first using the MyMazda APP, user registration is required. Touch REGISTER from the login screen.
    Registering Your User Information
  • The selected country can be changed other than during the initial application launch.
    Registering Your User Information/System Login
  • For persons already possessing a log-in ID, touch [YES, I’M AN OWNER], and log in according to the instructions on the screen.

  • For the country selection, select the country where the vehicle is used. There are no language selections.
  • Do not select a country other than the United States or Canada as your place of residence. (Connected Service will not be available)

    • About the Use of Guest Mode (If applicable)

    The MyMazda APP comes with a guest mode for a simulated experience of Connected Service. You can do a demo run on the contents of Connected Service even if you do not have a user account and registered vehicle.

    To use guest mode, touch Guest Mode from the login screen. User Account and vehicle information registration is unnecessary.

    If you want to use Connected Service on a subscribed vehicle, you need to create a user account on the MyMazda APP and register your vehicle to the Connected Service support.
    Registering Your User Information

    The availability of operation in Guest Mode differs depending on the vehicle.