Troubleshooting

Many inquiries are presented on the Web. For details, refer to the site.
(U.S.A.) http://mazda.custhelp.com/

(Canada)
EN: https://www.mazda.ca/en/mazda-connected-vehicle

FR: https://www.mazda.ca/fr/vehicule-connecte-mazda

Additionally, you can also check your MyMazda APP.
Using the Menus of the MyMazda APP/SUPPORT