Mazda Connect

Warnings and Cautions for Using the Mazda Connect

Always adjust Mazda Connect while the vehicle is stopped:

Do not adjust Mazda Connect with the Commander switch while driving the vehicle. Adjusting Mazda Connect with the Commander switch while driving the vehicle is dangerous as it could distract your attention from the vehicle operation which could lead to a serious accident.

Even if the audio remote control switches are equipped on the steering wheel, learn to use the switches without looking down at them so that you can keep your maximum attention on the road while driving the vehicle.

Do not allow the connection plug cord to get tangled with the shift lever (manual transmission)/selector lever (automatic transmission):

Allowing the plug cord to become tangled with the shift lever (manual transmission)/selector lever (automatic transmission) is dangerous as it could interfere with driving, resulting in an accident.

Do not adjust a mobile device or a similar product while driving the vehicle:

Adjusting a mobile device or a similar product while driving the vehicle is dangerous as it could distract your attention from the vehicle operation which could lead to a serious accident. Always adjust a mobile device or a similar product while the vehicle is stopped.

Close Warning

View Warning

For the purposes of safe driving, adjust the audio volume to a level that allows you to hear sounds outside of the vehicle including car horns and particularly emergency vehicle sirens.

Close Caution

View Caution

Mazda Connect Overview

Audio remote control switch
Commander switch
Microphone
Center display
USB port/SD card slot^*1

SD card slot for the navigation system.

Insert an SD card (Mazda genuine) for the navigation system.

How to Use the Mazda Connect

Mazda Connect operation method

You can operate Mazda Connect when the vehicle power is switched to ACC or ON.

There are 4 ways to operate Mazda Connect.

Commander switch operation

Buttons		Explanation
	Volume knob	Adjusting the volume You can adjust the volume by turning the volume knob. Press and release the volume knob immediately to mute the audio. Press and release the volume knob immediately again to cancel the mute. Turning the power off/on You can turn off Mazda Connect by pressing and holding the volume knob. You can turn on Mazda Connect by pressing the volume knob again.
	Entertainment button	Press the entertainment button to display the most recently played audio source screen.
	Commander knob	Operating the cursor You can move the cursor on the screen by turning or sliding the commander knob. Selection Press the commander knob to select the function the cursor is hovering over.
	Map button	Press the map button to display the navigation/compass screen.
	Back button	Press the back button to display the previous screen.
	Home button	Displaying the home screen Press and release the home button immediately to display the Home screen. Switching between screens Press and hold the Home button to switch between the Apple CarPlay™/Android Auto™ screen and the Mazda Connect screen.
	Favorites button	Displaying the favorites screen Press and release the favorites button immediately to display the favorites screen. Programming favorites Press and hold the favorites button to save the currently displayed contact, broadcast station, navigation point, and others as favorites.

Audio remote control switch operation

Buttons		Explanation
	Volume adjustment button	You can adjust the volume by pressing the volume adjustment button.
	Mute button	Mute Press the mute button to mute the audio. Press the mute button again to cancel the mute. Pausing the audio Pressing the mute button while playing an audio source that can be paused will pause the audio source.
	Seek button	Press the seek button to switch between radio stations and audio tracks. (Except SiriusXM^® (Some Models))
	Talk/pick-up button^*1	You can answer an incoming call by pressing the button while on another call.
	Hang-up button^*1	Hanging up a call You can hang up a call by pressing the hang-up button during the call. Putting a call on hold Press the hang-up button while receiving a call to put the call on hold.

You can also use the voice recognition for the talk, pick-up/hang-up button.

Operating the voice recognition function

Buttons

Explanation

Talk/pick-up button

Activating the voice recognition

Press the talk/pick-up button to activate voice recognition. In addition, the top screen of the voice recognition is displayed.

Ending the voice recognition

Press and hold the talk/pick-up button to end the voice recognition.

Skipping the voice guidance

Press the talk/pick-up button while the voice guidance is playing to skip the voice guidance.

Hang-up button

Press the hang-up button to end the speech recognition.

Examples of effective voice commands in various categories are displayed on the voice recognition top screen.

Anything that is not a valid voice command is not recognized by the system.

Some voice commands may not be available depending on the vehicle specifications and the mobile device connection status.
When the Talk/Pick-up button is pressed and released immediately while Apple CarPlay™ or Android Auto™ is connected, the Mazda Connect voice recognition/Alexa (Some Models) is activated. In addition, when the Talk/Pick-up button is pressed and held, Siri or Android Auto™ voice recognition is activated.
Voice commands can be spoken and operated even while voice guidance is playing (Barge-In function). However, voice commands may not be recognized correctly if the guidance volume is set to a high volume.

For the “Barge-In” setting, set in the Mazda Connect “Settings” or consult an Authorized Mazda Dealer.
To prevent mistaken voice recognition, be aware of the following points.
- Do not speak more slowly than necessary. Speak at a normal speed.
- Speaking in a slightly louder voice will improve voice recognition, but an excessively loud voice is unnecessary. Try to speak in a slightly louder voice than when talking to other passengers in the vehicle.
- Speak clearly, without pausing between words or numbers.
- It is not necessary to orient oneself in the direction of the microphone or approach the microphone. Speak the voice commands while maintaining your driving posture.
- Voice commands may not be recognized correctly due to external noise or air turbulence in the car.
- When calling a person in the mobile device’s phone book, the recognition rate increases the longer the name is. Errors may occur with names that are short such as (Mama), (Home), or (wife).

Close Note

View Note

Center display operation

Only Apple CarPlay™ or Android Auto™ can be operated by touching the center display.

Turning Mazda Connect off/on

Turning off

Press and hold the volume knob to turn off the Mazda Connect power.

Turning on

There are 2 ways to turn Mazda Connect ON.

Press the volume knob.
Press the commander knob.

Connected Service (If applicable)

Connected Service Overview (U.S.A.)

There are several types of connected services available via Mazda Connect. Some services may require you to download the MyMazda app to your smartphone and subscribe to the services, while others may require you to pair your smartphone to the vehicle via Bluetooth^®. In addition, on a regular basis and unless you opt-out, your vehicle will automatically transmit certain geo-location, driving behavior data, and vehicle health information to Mazda for product quality, data analysis, research, and product development. Using the QR codes or URLs below, refer to the Connected Service Owner's Manual and Privacy Policy for more details and opt-out options.

Connected Service Owner's Manual

https://www.mazdausa.com/static/manuals/mazda-connected-service/index.html

Connected Service Overview (Canada)

If your vehicle is equipped for connected services, there may be several types of connected services available to you. The availability, terms and capability of connected services vary by vehicle and other factors. Some services may require you to download the MyMazda app to your compatible smartphone, purchase a subscription or be in a supported area with wireless coverage, while others may require you to pair your smartphone to the vehicle via Bluetooth^®. If your vehicle is equipped for connected services, certain data may be collected and transmitted through the connected vehicle system, including, without limitation, geo-location, driving behaviour data and vehicle health information. Please refer to connected services terms and privacy policy available on the Mazda Canada website for more details.

Connected Services owner’s manual:

https://www.mazda.ca/en/digital-owners-manual/2021/connected-services/

(U.S.A. and Canada)

Privacy Policy

Mazda maintains a Privacy Statement which describes how we collect, use, share, store and secure data from your vehicle equipped with connected services.

We provide you with connected services by collecting and using your personal information and vehicle location, health and driving data.

To learn more about our Privacy Statement, please visit:

(U.S.A.)

https://www.mazdausa.com/site/privacy-connectedservices

(Canada)

https://www.mazda.ca/en/cv-privacy/

Appendix