When Trunk Lid Cannot be Opened

If the battery is dead, the trunk cannot be unlocked and opened.

In this case, the trunk can be unlocked by taking care of the dead battery situation.

Refer to Taking Action with Depleted Lead-acid Battery (Search).

If the trunk cannot be unlocked even if the dead battery situation has been resolved, the electrical system may have a malfunction.

Soft top model

1. Close the convertible top.

   Refer to How to Use the Convertible Top (Soft Top) (Search).

2. Remove the windblocker.

   

   1. Windblocker

3. Remove the fasteners on the right side of the vehicle.

   

4. Partially peel back the cover on the right side of the vehicle.

   

5. Turn and loosen the cap screws until the screws start to spin free.

   

6. Pull out the cap and open the trunk lid.

   After performing this emergency measure, have the vehicle inspected at an Authorized Mazda Dealer as soon as possible.

   

Hardtop model

Roof operates electrically

1. Remove the antenna if it is installed.

2. Start the engine.

3. Continue pressing the retractable hardtop switch in the open direction until the rear roof is completely open.

   Refer to How to Use the Convertible Top (Retractable Fastback) (Search).

   

   1. Multi-information display indication

    

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   Stop operating the switch before the front roof opens. If the switch is continuously pressed, the front roof opens and the following procedures cannot be performed.

   Close Note

   View Note

4. Switch the ignition OFF.

5. Remove the fasteners on the right side of the vehicle.

   

6. Push the stopper rubber through the cover on the right side of the vehicle while slightly lifting the cover up.

   

   1. Cover

   2. Stopper Rubber

7. Lift up the cover from the outside of the vehicle.

   

8. Insert your hand beneath the lifted cover and loosen the cap screws until they spin freely.

   

    

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   At this point, do not pull out the cap. If the cap is pulled out, the trunk lock will release but the rear roof will not operate electrically.

   Close Note

   View Note

9. Start the engine.

10. Continue pressing the retractable hardtop switch in the close direction until the rear roof is completely closed.

    Refer to How to Use the Convertible Top (Retractable Fastback) (Search).

    

    1. Multi-information display indication

11. Switch the ignition OFF.

12. Remove the windblocker.

    

    1. Windblocker

13. Partially peel back the cover on the right side from the middle of the vehicle.

    

14. Pull out the cap and release the trunk lock.

    After performing this emergency measure, have the vehicle inspected at an Authorized Mazda Dealer as soon as possible.

    

Roof does not operate electrically

1. Remove the antenna if it is installed.

2. Lift up the rear roof by hand.

   Refer to Closing the roof manually (Search).

3. Remove the fasteners on the right side of the vehicle.

   

4. Push the stopper rubber through the cover on the right side of the vehicle while slightly lifting the cover up.

   

   1. Cover

   2. Stopper Rubber

5. Lift up the cover from the outside of the vehicle.

    

   

6. Insert your hand beneath the lifted cover and loosen the cap screws until they spin freely.

    

   

7. Pull out the cap and release the trunk lock.

    

   

    

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   At this point, do not open the trunk. If the trunk is opened before the rear roof is completely closed, the trunk may contact the rear roof and cause damage and become scratched.

   Close Caution

   View Caution

8. Close the rear roof by hand.

   Refer to Closing the roof manually (Search).

9. Open the trunk lid.

   After performing this emergency measure, have the vehicle inspected at an Authorized Mazda Dealer as soon as possible.