Audio Set
Basic Operation Method
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The explanation of functions described in this manual may differ from the actual operation, and the shapes of screens and buttons and the letters and characters displayed may also differ from the actual appearance.
Additionally, depending on future software updates, the content may successively change without notice.
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For additional information regarding Mazda Connect, please refer to the following Website.
Audio Set has 3 different human interfaces.
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Commander switch
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Touch panel
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Voice recognition with steering switch and microphone
Refer to Voice Recognition (Search).
Volume adjustment
Turn the commander switch volume dial. The volume switch on the steering switch can also be pressed.
Operating the Radio
Operating the Satellite Radio (Some Models)
Parental lock
If a channel is locked, the channel is muted.
To use the parental lock function, the PIN code must be initialized first.
By using the session lock, the parental lock can be enabled or disabled during the current drive cycle (from when the ignition is switched on to switched off). When the session lock is on, the parental lock is available. When the session lock is off, the parental lock is temporarily canceled.
When canceling the parental lock or session lock, or when changing the PIN code, PIN code input is required.
PIN code reset
If the registered code has been forgotten, reset the code to the default [0000] code.
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Select the
icon.
-
Select
.
-
Select
.
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Input the default code [0000] using the number buttons.
-
Select
.
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Input the new PIN code using the number buttons.
-
Select
.
How to use AUX mode
What is Apple CarPlay™?
Apple CarPlay™ allows you to make calls, send or receive messages, and listen to music using your iPhone® with the vehicle's audio system, or search for destinations using the maps. In addition, voice recognition operation is possible using Siri®.
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YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY™ (“THE APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND MAZDA HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION, MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME, SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT PROVIDED BY APPLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME; MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED THROUGH THEM WILL BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE SUSPENDED OR INTERRUPTED WITHOUT NOTICE FOR REPAIR, MAINTENANCE, SECURITY FIXES, UPDATES, ETC., SERVICES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC. IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO THE APPLICATION OR YOUR USE OF OR INABILITY TO USE THE APPLICATION OR INFORMATION ON THE APPLICATION.
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When using Apple CarPlay™, please avoid distraction and use Apple CarPlay™ responsibly. Stay fully aware of driving conditions and always obey applicable laws.
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Apple CarPlay™ is provided by Apple® and its use is subject to your agreement to the Apple CarPlay™ terms of use, which are included as part of the Apple iOS terms of use.
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When using Apple CarPlay™, location, speed, and other vehicle data is transferred to your iPhone®. For further details, refer to Apple®’s Privacy Policy.
What is Android Auto™?
Android Auto™ is an application which allows the operation of an Android™ Smartphone using the vehicle's audio. Android Auto™ functions such as the phone, messages, music, and map can be used with the vehicle's audio system.
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YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™ (“THE APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND MAZDA HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION, MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME, SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT PROVIDED BY GOOGLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME; MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED THROUGH THEM WILL BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE SUSPENDED OR INTERRUPTED WITHOUT NOTICE FOR REPAIR, MAINTENANCE, SECURITY FIXES, UPDATES, ETC., SERVICES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC. IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO THE APPLICATION OR YOUR USE OF OR INABILITY TO USE THE APPLICATION OR INFORMATION ON THE APPLICATION.
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When using Android Auto™, please avoid distraction and use Android Auto™ responsibly. Stay fully aware of driving conditions and always obey applicable laws.
-
Android Auto™ is provided by Google and its use is subject to your agreement to the Android Auto™ terms of use.
-
When using Android Auto™, location, speed, and other vehicle data is transferred to your smart phone. For further details, refer to Google’s Privacy Policy.
Introduction
Bluetooth® Hands-Free outline
When a Bluetooth® device (mobile phone) is connected to the vehicle's Bluetooth® unit via radio wave transmission, a call can be made or received by pressing the talk button, pick-up button, or hang-up button on the audio remote control switch, or by operating the center display. For example, even if a device (mobile phone) is in your coat pocket, a call can be made without taking the device (mobile phone) out and operating it directly.
Bluetooth® audio outline
When a portable audio unit equipped with the Bluetooth® communication function is paired to the vehicle, you can listen to music stored on the paired portable audio device from the vehicle's speakers. It is not necessary to connect the portable audio device to the vehicle's external input terminal. After programming, operate the vehicle audio control panel to play/stop the audio.
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For your safety, a device can be paired only when the vehicle is parked. If the vehicle starts to move, the pairing procedure will end. Park the vehicle in a safe place before pairing.
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The communication range of a Bluetooth® equipped device is about 10 meters (32 ft) or less.
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Basic audio operation is available using voice commands even if Bluetooth® is not connected.
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For safety reasons, operation of the center display is disabled while the vehicle is being driven. However, items not displayed in gray can be operated using the commander switch while the vehicle is being driven.
Some Bluetooth® mobile devices are not compatible with the vehicle. Consult an Authorized Mazda Dealer, Mazda's call center or Web support center for information regarding Bluetooth® mobile device compatibility:
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U.S.A.
Phone: 800-430-0153
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Canada
Phone: 800-430-0153
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Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA
Applicable Bluetooth® specification (Recommended)
Ver. 1.1/1.2/2.0 EDR/2.1
EDR/3.0 (conformity)
Device pairing
To use Bluetooth® audio and Hands-Free, the device equipped with Bluetooth® has to be paired to the unit using the following procedure. A maximum of 7 devices including Bluetooth® audio devices and hands-free mobile phones can be paired.
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The Bluetooth® system may not operate for 1 or 2 minutes after the ignition is switched to ACC or ON. However, this does not indicate a problem. If the Bluetooth® system does not connect automatically after 1 or 2 minutes have elapsed, make sure that the Bluetooth® setting on the device is normal and attempt to reconnect the Bluetooth® device from the vehicle side.
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If Bluetooth®-enabled devices are used in the following locations or conditions, connection via Bluetooth® may not be possible.
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The device is in a location hidden from the center display such as behind or under a seat, or inside the glove compartment.
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The device contacts or is covered by a metal object or body.
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The device is set to power-saving mode.
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Pairing Procedure
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Select the
icon on the home screen to display the Settings screen.
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Select the
tab.
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Select
.
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Turn the Bluetooth® setting on.
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Select
to display the message and switch to the device operation.
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Using your device, perform a search for the Bluetooth® device (Peripheral device).
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Select “Mazda” from the device list searched by the device.
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(Device with Bluetooth® version 2.0)
Input the displayed 4-digit pairing code into the device.
(Device with Bluetooth® version 2.1 or higher)
Make sure the displayed 6-digit code on the audio is also displayed on the device, and touch the
.
Connection permission and phonebook access permission for your mobile device may be required depending on the mobile device.
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If pairing is successful, the functions of the device connected to Bluetooth® are displayed.
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(Devices compatible with Mazda E-mail / SMS function)
SMS (Short Message Service) messages, and E-mail for the device are downloaded automatically. A download permission operation for your device may be required depending on the device.
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When Call history and messages are downloaded automatically, each automatic download setting must be on.
Refer to Communication Settings (Search).
After a device is registered, the system automatically identifies the device. By activating Bluetooth® Hands-Free again, or by activating Bluetooth® Hands-Free first after switching the ignition from OFF to ACC, the device connection condition is indicated in the center display.
IMPORTANT note about pairing and automatic reconnection:
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If pairing is redone on the same mobile phone device, first clear “Mazda” displayed on the Bluetooth® setting screen of the mobile device.
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When the OS of the device is updated, the pairing information may be deleted. If this happens, reprogram the pairing information to the Bluetooth® unit.
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Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and on the vehicle.
Device selection
If several devices have been paired, the Bluetooth® unit links the device last paired. If you would like to link a different paired device, it is necessary to change the link. The order of device priority after the link has been changed is maintained even when the ignition is switched off.
Connecting other devices
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Select the
icon on the home screen to display the Settings screen.
-
Select the
tab.
-
Select
.
-
Turn the Bluetooth® setting on.
-
Select the name of the device you would like to connect.
-
selection
Connects both devices as hands-free and Bluetooth® audio.
selection
Connects as a hands-free device.
selection
Connects as Bluetooth® audio.
The following functions can be used for the Hands-free or audio.
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Hands-free: Phone calls and E-mail/SMS
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Audio: Bluetooth® audio, Pandora®, Aha™, Stitcher™ radio
Disconnecting a device
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Select the
icon on the home screen to display the Settings screen.
-
Select the
tab.
-
Select
.
-
Turn the Bluetooth® setting on.
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Select the device name which is currently connected.
-
Select
.
Deleting a device
Selecting and deleting devices
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Select the
icon on the home screen to display the Settings screen.
-
Select the
tab.
-
Select
.
-
Turn the Bluetooth® setting on.
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Select the device name which you would like to delete.
-
Select
.
-
Select
.
Deleting all devices
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Select the
icon on the home screen to display the Settings screen.
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Select the
tab.
-
Select
.
-
Select
.
-
Select
.
-
Select
.
Available Language
The Bluetooth® Hands-Free System applies to the following languages:
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English
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Spanish
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French
Refer to Settings (Search).
What is Aha™?
Aha™*1 is an application which can be used to enjoy various Internet content such as Internet radio and podcasts.
Stay connected to your friends activities by getting updates from Facebook and Twitter.
Using the location-based service, nearby services and destinations can be searched or real-time local information can be obtained.
For details on Aha™, refer to “http://www.aharadio.com/”.
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Aha™, the Aha™ logo, and the Aha™ trade dress are trademarks or registered trademarks of Harman International Industries, Inc., used with permission.
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The service content provided by Aha™ varies depending on the country in which the user resides. In addition, the service is not available in some countries.
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To operate Aha™ from your Bluetooth® device, perform the following in advance:
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Install the Aha™ application to your device.
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Create an Aha™ account for your device.
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Log onto Aha™ using your device.
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Select the preset station on your device.
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If the Applications screen is not displayed on the device, Aha™ may not play on the center display.
Playback
Select the icon on the home screen to display the Entertainment screen. When
is selected, the following icons are indicated in the bottom part of the center display.
Icon |
Function |
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Displays the Entertainment menu. Use to switch to a different audio source. |
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Displays the station list. Use to switch to other stations. |
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Dislike Evaluates the current program as “Dislike”. |
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Like Evaluates the current program as “Like”. |
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Adds the current station to your favorites or deletes the current station from your favorites. |
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Reverses for 30 seconds. |
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Plays the station. Select it again to pause playback. |
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Goes to the next station. |
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Displays sound settings to adjust audio quality level. Refer to Volume/Display/Sound Controls (Search). |
Station list
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Select the
icon to display the station list.
Favorites station name: Select to display the program registered to your favorites.
Category name: A recommended category selected from your favorites by Stitcher™ is displayed.
Select it to display the category program.
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Select the program name to play it.
Add to your favorites
If the current program has not been registered to your favorites, it can be registered to your favorites.
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Select the
icon to display the favorites station which the registration can be added.
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Select the station name which you want to register.
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Select
to add the program to the selected favorites station.
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Multiple favorites stations can be selected and registered.
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Favorites stations registered by oneself as well those set by default are displayed.
Delete from your favorites
If the current program has already been registered to your favorites, the program can be deleted from your favorites.
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Select the
icon.
-
The program is automatically deleted from the favorites station.
Voice Command List
Voice command
When the talk button is pressed and the following command is spoken, the audio or navigation can be operated. The commands in the () can be omitted. The specified name and number are put into the {}.
Standard command
Voice command |
Function |
---|---|
Help |
Usable commands can be verified. |
Tutorial |
Basic voice commands and methods of use can be verified. |
(Navigate/Take me/Drive) Home |
Set the destination to Home. |
Communication (phone) related command
Voice command |
Function |
---|---|
Call {name in phonebook} (mobile/home/work/other) Example: “Call John Mobile” |
Call to the contact in the downloaded phonebook. Refer to Making a Call (Search). |
Redial |
Call to the last contact you called. Refer to Making a Call (Search). |
Callback |
Call to the last contact who called you. Refer to Making a Call (Search). |
Entertainment (audio) related command
Voice command |
Function |
Corresponding audio source |
---|---|---|
(Go to/Play) Bluetooth (Audio) |
Switches the audio source to BT audio. Can also switch to each audio source by similarly using commands such as FM, AM, or USB. |
All |
Play Artist {Artist name} |
Plays the selected artist. |
USB |
Navigation related command (Some Models)
For the navigation screen voice commands, refer to the separate navigation system manual.
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Some commands cannot be used depending on the grade and specification.
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Some commands cannot be used depending on the device connection conditions and the use conditions.
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The commands are examples of the available commands.
Troubleshooting
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service center.
-
U.S.A.
Phone: 800-430-0153 (Toll-free)
-
Canada
Phone: 800-430-0153 (Toll-free)
-
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Bluetooth® Device pairing, connection problems
Symptom |
Cause |
Solution method |
---|---|---|
Unable to perform pairing |
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Make sure that the Bluetooth® device is compatible with the Bluetooth® unit, and that Bluetooth® and Find Mode*1 are on and the airplane mode is off in the Bluetooth® device setting. Turn off the power of the Bluetooth® device once, then turn it back on. If pairing is still not possible after this, contact an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service. |
Pairing cannot be performed again |
The pairing information paired to the Bluetooth® unit or device is not recognized correctly. |
Perform pairing using the following procedure:
If pairing is not possible after trying the procedure, turn off the power of the Bluetooth® device once, then turn it back on. If pairing is still not possible after this, contact an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service. |
Unable to perform pairing |
The Bluetooth® function and the Find Mode/Visible setting*1 on the device may turn off automatically after a period of time has elapsed depending on the device. |
Check whether the Bluetooth® function and the Find Mode/Visible setting*1 on the device are turned on and pairing or reconnect. |
Does not connect automatically when starting the engine |
||
Automatically connects, but then disconnects suddenly |
||
Disconnects intermittently |
The device is in a location in which radio wave interference can occur easily, such as inside a bag in a rear seat, in a rear pocket of a pair of pants. |
Move the device to a location in which radio wave interference is less likely to occur. |
Does not connect automatically when starting the engine |
The pairing information is updated when the device OS is updated. |
Perform pairing using the following procedure:
If pairing is not possible after trying the procedure, turn off the power of the Bluetooth® device once, then turn it back on. If pairing is still not possible after this, contact an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service. |
-
Setting which detects the existence of a device external to the Bluetooth® unit.
-
When the OS of the device is updated, the pairing information may be deleted. If this happens, reprogram the pairing information to the Bluetooth® unit.
-
If you pair your phone which has already been paired to your vehicle more than once in the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth® search on your mobile device once again, and pair to a newly detected “Mazda”.
-
Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and on the vehicle.
-
If Bluetooth®-enabled devices are used in the following locations or conditions, connection via Bluetooth® may not be possible.
-
The device is in a location hidden from the center display such as behind or under a seat, or inside the glove compartment.
-
The device contacts or is covered by a metal object or body.
-
The device is set to power-saving mode.
-
-
Different Bluetooth®-enabled devices can be used for Bluetooth® Hands-Free and Bluetooth® audio. For example, device A can be connected as a Bluetooth® Hands-Free device and device B can be connected as a Bluetooth® audio device. However, the following may occur when they are used at the same time.
-
The Bluetooth® connection of the device is disconnected.
-
Noise occurs in the Hands-Free audio.
-
Hands-Free operates slowly.
-
Voice recognition related problems
Symptom |
Cause |
Solution method |
---|---|---|
Poor voice recognition |
|
Regarding the causes indicated on the left, be careful with how you speak. In addition, when numbers are spoken in a sequence, recognition ability will improve if no stop is placed between the numbers. |
False recognition of numbers |
||
Poor voice recognition |
There is a malfunction in the microphone. |
A poor connection or malfunction with the microphone may have occurred. Consult an Authorized Mazda Dealer. |
Phone-related voice recognition is disabled |
There is a problem with the connection between the Bluetooth® unit and the device. |
If there is any malfunction after checking the pairing situation, check for device pairing or connection problems. |
Names in the phonebook are not easily recognized |
The Bluetooth® system is under a condition in which recognition is difficult. |
By carrying out the following measures, the rate of recognition will improve.
|
When operating the audio, a song name is not recognized |
Song names cannot be recognized by voice. |
― |
You want to skip guidance |
― |
Guidance can be skipped by quickly pressing and releasing the talk button. |
Regarding problems with calls
Symptom |
Cause |
Solution method |
---|---|---|
When starting a call, vehicle noise from the other party can be heard |
For about 3 seconds after starting a call, the Bluetooth® unit's Noise Suppression function requires time to adapt to the call environment. |
This does not indicate a problem with the device. |
The other party cannot be heard or the speaker's voice is quiet |
The volume is set at zero or low. |
Increase the volume. |
Other problems
Symptom |
Cause |
Solution method |
---|---|---|
The indication for the remaining battery is different between the vehicle and the device |
The indication method is different between the vehicle and the device. |
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When a call is made from the vehicle, the telephone number is updated in the incoming/outgoing call record but the name does not appear |
The number has not been registered into the phonebook. |
If the number has been registered into the phonebook, the incoming/outgoing call record is updated by the name in the phonebook when the engine is restarted. |
The cell phone does not synchronize with the vehicle regarding the incoming/outgoing call record |
Some types of cell phones do not synchronize automatically. |
Operate the cell phone for synchronization. |
It takes a long time to complete the function for changing the language |
A maximum of 60 seconds is required. |
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