Audio Set

Volume/Display/Sound Controls

Audio sound adjustment

Select the icon on the home screen to display the Settings screen.

Select the tab to select the item you would like to change.

Indication

Setting value

Bass

(Low pitch sound)

Side: Low pitch enhancement

Side: Low pitch reduction

Treble

(Treble sound)

Side: Treble enhancement

Side: Treble reduction

Fade

(Front/Rear volume balance)

Front: Front speaker volume enhancement

Rear: Rear speaker volume enhancement

Balance

(Left/right volume balance)

Right: Right speaker volume enhancement

Left: Left speaker volume enhancement

Guidance Volume (Some Models)

(Volume adjustment during route guidance on navigation screen)

Left: Low volume

Right: High volume

ALC*1

(Automatic volume adjustment)

Off―Adjustment at seven levels

Bose® Centerpoint*2

(Automatic surround level adjustment)

On/Off

Bose® AudioPilot*2

(Automatic volume adjustment)

On/Off

Beep

(Audio operation sound)

On/Off

  1. Standard audio

  2. Bose® sound system

ALC (Automatic volume adjustment)

The automatic level control (ALC) is a feature that automatically adjusts audio volume and sound quality according to the vehicle speed. The volume increases in accordance with the increase in vehicle speed, and decreases as vehicle speed decreases.

 

Bose® Centerpoint (Automatic surround level adjustment)

Centerpoint®*3 lets vehicle owners enjoy a Bose® surround sound experience from their existing MP3s and satellite radio.

Specifically engineered to meet the unique demands of reproducing surround sound in a vehicle.

Converts stereo signals to multiple channels allowing greater precision when reproducing the sound.

An enhanced algorithm to simultaneously create a wider, more spacious sound field.

*3 Centerpoint® is a registered trademark of Bose Corporation.

 

Bose® AudioPilot (Automatic volume adjustment)

When driving, background noise can interfere with enjoying music.

AudioPilot®*4 noise compensation technology continuously adjusts the music to compensate for background noise and vehicle speed.

It reacts only to sustained noise sources and not intermittent ones, such as speed bumps.

An enhanced DSP algorithm allows faster and more effective compensation for unusual situations, such as driving on a very rough road or at high speeds.

*4 AudioPilot® is a registered trademark of Bose Corporation.

Operating the Satellite Radio (Some Models)

SiriusXM® operation

Select the icon on the home screen to display the Entertainment screen. When is selected, the following icons are indicated in the bottom part of the center display.

Icon

Function

Displays the Entertainment menu. Use to switch to a different audio source.

Displays the channel list of the current category.

Displays the favorites list. Long-press to store the channel currently being aired.

Refer to Operating the Radio (Search).

Plays each channel in the current channel list for 6 seconds.

Select again to continue receiving the channel.

The function can be selected when the Tune Scan™ setting is turned off.

Each channel programmed to Smart Favorite is played for 6 seconds.

The function can be selected when all of the following conditions are met.

  • Two or more music channels have been programmed to Smart Favorite

  • The Tune Scan™ setting is ON

Displays in red while a station in a TuneMix™ channel is being broadcast.

The TuneMix™ broadcast ends when the icon is pressed.

(During TuneMix™ broadcast/Tune Scan™ operation)

Returns to the beginning of the previous song.

Plays a radio. When selected again, playback is temporarily stopped.

(During TuneMix™ broadcast/Tune Scan™ operation)

Advances to the beginning of the next song.

(When in a mode other than TuneMix™/Tune Scan™)

Plays the previous channel.

(When in a mode other than TuneMix™/Tune Scan™)

Plays the next channel.

Displays the setting screen.

Displays sound settings to adjust audio quality level.

Refer to Volume/Display/Sound Controls (Search).

Selection from channel list

Receivable channels can be displayed on the channel list screen. You can easily select the channel you want to listen from the list. Each category can be also displayed.

  1. Select the icon to display the channel list.

  2. Select a desired channel.

(Select from category list)

  1. Select the icon to display the channel list.

  2. Select to display the category list.

  3. Select a desired category.

Creating TuneMix™ Channel

The music channels programmed to Smart Favorite can be programmed to the TuneMix™ Channel.

 

  • Smart Favorite can be programmed by selecting on the SiriusXM Settings screen.

  • The TuneMix™ Channel cannot be created unless two or more SiriusXM music channels have been programmed to Smart Favorite.

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  1. Select the icon to display the channel list.

  2. Select the tab.

  3. Select .

  4. Select .

  5. Select the desired music channel to the TuneMix™ Channel.

  6. Select to register the TuneMix™ Channel.

How to use Android Auto™ mode (Some Models)

What is Android Auto™?

Android Auto™ is an application which allows the operation of an Android™ Smartphone using the vehicle's audio. Android Auto™ functions such as the phone, messages, music, and map can be used with the vehicle's audio system.

 

  • YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™ (“THE APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND MAZDA HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION, MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME, SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT PROVIDED BY GOOGLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME; MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED THROUGH THEM WILL BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE SUSPENDED OR INTERRUPTED WITHOUT NOTICE FOR REPAIR, MAINTENANCE, SECURITY FIXES, UPDATES, ETC., SERVICES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC. IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS OBSOLETE AND/OR UNUSABLE.

    TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO THE APPLICATION OR YOUR USE OF OR INABILITY TO USE THE APPLICATION OR INFORMATION ON THE APPLICATION.

  • When using Android Auto™, please avoid distraction and use Android Auto™ responsibly. Stay fully aware of driving conditions and always obey applicable laws.

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  • Android Auto™ is provided by Google and its use is subject to your agreement to the Android Auto™ terms of use.

  • When using Android Auto™, location, speed, and other vehicle data is transferred to your smart phone. For further details, refer to Google’s Privacy Policy.

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Bluetooth® Preparation

Device selection

If several devices have been paired, the Bluetooth® unit links the device last paired. If you would like to link a different paired device, it is necessary to change the link. The order of device priority after the link has been changed is maintained even when the ignition is switched off.

 

Connecting other devices

  1. Select the icon on the home screen to display the Settings screen.

  2. Select the tab.

  3. Select .

  4. Turn the Bluetooth® setting on.

  5. Select the name of the device you would like to connect.

  6. selection

    Connects both devices as hands-free and Bluetooth® audio.

    selection

    Connects as a hands-free device.

    selection

    Connects as Bluetooth® audio.

 

The following functions can be used for the Hands-free or audio.

  • Hands-free: Phone calls and E-mail/SMS

  • Audio: Bluetooth® audio, Pandora®, Aha™, Stitcher™ radio

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Disconnecting a device

  1. Select the icon on the home screen to display the Settings screen.

  2. Select the tab.

  3. Select .

  4. Turn the Bluetooth® setting on.

  5. Select the device name which is currently connected.

  6. Select .

Bluetooth® Audio

Playback

To listen to a Bluetooth® audio device over the vehicle's speaker system, switch the mode to Bluetooth® audio mode. (Refer to “Switching to Bluetooth® audio mode”)

After switching to the Bluetooth® audio mode, the following icons are displayed in the lower part of the display. Icons which can be used differ depending on the version of the Bluetooth® audio device which you are currently using.

Icon

Function

Displays the Entertainment menu. Use to switch to a different audio source.

(AVRCP Ver. 1.4 only)

Displays the top level folder/file list.

Select the folder which you want to select.

The files in the selected folder are displayed.

Select the file you want to play.

(AVRCP Ver. 1.3 or higher)

Replays the song currently being played repeatedly.

When selected again, the songs in the folder are played repeatedly.

Select it again to cancel.

Icons change when the song is repeated or the folder is repeated.

(AVRCP Ver. 1.3 or higher)

Plays songs in the folder in random order.

When selected again, the songs on the device are played in random order.

Select it again to cancel.

Icons change during folder shuffle or device shuffle.

Scans the titles in a folder and plays the beginning of each song to aid in finding a desired song.

When selected again, the beginning of each song on the device is played.

When selected again, the operation is canceled and the song currently being played continues.

Returns to the beginning of the previous song.

Long-press to fast reverse. It stops when you remove your hand from the icon or the commander knob.

Plays the Bluetooth® audio. When selected again, playback is temporarily stopped.

Advances to the beginning of the next song.

Long-press to fast forward. It stops when you remove your hand from the icon or the commander knob.

Displays sound settings to adjust audio quality level.

Refer to Volume/Display/Sound Controls (Search).
Bluetooth® Hands-Free

Receiving and Replying to Messages (available only with E-mail/SMS compatible phones)

SMS (Short Message Service) messages, and E-mail received by connected devices can be downloaded, displayed, and played (read by the system).

Additionally, replies can also be made to calls and messages in the received messages.

Downloading messages

Up to 20 new messages can be downloaded and displayed from a connected device.

 

For E-mail, 20 messages for each account can be downloaded.

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(Automatic downloading)

The “Auto Download Email” (E-mail) or “Auto Download Text Message” (SMS) setting must be on. A message is downloaded automatically when the Bluetooth® unit is connected to the device.

Refer to Communication Settings (Search).

(Manually downloading)

When the “Auto Download Email” (E-mail) or “Auto Download Text Message” (SMS) setting is off, the message is downloaded using the following procedure.

  1. Select the icon on the home screen to display the Communication screen.

  2. Select or to display the Inbox.

  3. Select .

  4. Download will be started from the mobile phone.

 

  • Attached data is not downloaded.

  • Messages up to 1 kilobyte (E-mail)/140-bytes (SMS) can be downloaded.

  • A message list is created for each device.

  • If the connected device does not correspond to MAP 1.0, the AT command is used to download. The downloaded message indicates that it is already read.

  • Downloading using the AT command may not function depending on the connected device.

  • If an iPhone is connected, the following functions cannot be used.

    • Downloading past messages

    • Replying to messages

  • iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

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Receiving messages

(Method 1)

When a device receives a message, a message received notification is displayed. The “Email Notifications” (E-mail) or “Text Notifications” (SMS) setting must be on.

Refer to Communication Settings (Search).

Select and display the message.

(Method 2)

  1. Select the icon on the home screen to display the Communication screen.

  2. Select and display the new message list for E-mail and SMS.

  3. Select the message you would like to display.

 

The following icons are displayed in the lower part of the details on the message. Icons which can be used differ depending on use conditions.

Icon

Function

Displays the Communication menu.

Displays the inbox.

Plays back a message.

When selected again, playback is temporarily stopped.

Displays the previous message.

Displays the next message.

Only replies to the sender of the currently displayed message.

Select the sentence on the displayed reply screen and select the sentence for sending from the preset message.

Select .

(Only E-mail)

Replies to all members including CC.

Select the sentence on the displayed reply screen and select the sentence for sending from the preset message.

Select .

Makes a call to a person who sent a message.

For E-mail, this function may not work depending on the device.

Deletes a message.

The messages stored in a device is also deleted.

 

Up to three preset messages can be selected.

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Example of use (verify unread E-mail)

  1. Select the icon on the home screen to display the Communication screen.

  2. Select to display the inbox.

     

  3. Select the unread message displayed in bold.

  4. The details of the message are displayed and replying to the message, making a call, or playback can be performed.

Changing account for displaying (E-mail only)

  1. Select .

  2. Select the account which you would like to display. Only the messages for the selected account are displayed in the inbox.

Editing preset messages

  1. Select the icon on the home screen to display the Communication screen.

  2. Select .

  3. Select .

  4. Select the preset message which you would like to edit. The keyboard screen is displayed.

  5. When the message is input and is selected, the message is stored as a preset message.

 

  • Select the icon to change the language.

  • Select the icon to switch between capitalized and lower-case characters.

  • Select the icon to return to the previous screen without storing the edit.

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Settings

Settings

 

Depending on the grade and specification, the screen display may differ.

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Select the icon on the home screen and display the Settings screen.

Switch the tab and select the setting item you want to change.

You can customize settings in the setup display as follows:

Tab

Item

Function

AD-Disp

Height

Brightness Control

Other

Refer to Active Driving Display (Search).

Display

Refer to Volume/Display/Sound Controls (Search).

Safety

Distance Recognition Support System

SBS/SCBS

Other

Refer to Personalization Features (Search).

Sound

Refer to Volume/Display/Sound Controls (Search).

Clock

Adjust Time

Displays the currently set time is displayed.

Press to advance the hour/minute, and select to move the hour/minute back.

AM/PM can only be selected with the 12-hour clock display.

GPS Sync

Synchronizes with GPS when turned on.

When turned off, the time can be changed from “Adjust Time”.

Time Format

Changes the display between 12 and 24-hour clock time.

Time Zone Select

When it's not synchronized with GPS, select the region you want to specify.

Daylight Savings Time

Turns the daylight saving time setting on/off.

When ON, the time advances 1 hour. When OFF, it returns to normal time.

Vehicle

Rain Sensing Wiper

Door Locks

Other

Refer to Personalization Features (Search).

Devices

Bluetooth

Refer to Bluetooth® Preparation (Search).

Android Auto (Some Models)

An Android Auto™ mode connection can be set on or off when connecting an Android™ Smartphone.

The setting takes effect directly after switching on/off.

Displays in gray and cannot be selected if an Android™ Smartphone is not connected.

Apple CarPlay (Some Models)

An Apple CarPlay™ connection can be set on or off when connecting an iPhone®.

For the setting to take effect, it is necessary to connect the iPhone® again.

Displays in gray and cannot be selected if an iPhone® is not connected.

System

Tool Tips

Turns button explanations ON/OFF.

Language

Changes the language.

Temperature

Changes the setting between Fahrenheit and Celsius.

Distance

Changes the setting between miles and kilometers.

Music Database Update

Used to update Gracenote®. Gracenote® is used with USB Audio, and provides:

  1. Supplemental music information (Such as song name, artist name)

  2. Voice recognition assistance for Play Artist and Play Album

Gracenote® can be downloaded from the Mazda Handsfree Website.

Refer to Gracenote® Database (Search).

Restore All Factory Settings

Memory and settings are initialized to the factory settings.

The initialization launches by selecting the button.

About

Agreements and Disclaimers

Verify the disclaimer and agree.

Version Information

Can verify the current audio unit OS version and Gracenote® Database version.
Troubleshooting

Troubleshooting

Mazda Bluetooth® Hands-Free Customer Service

If you have any problems with Bluetooth®, contact our toll-free customer service center.

Bluetooth® Device pairing, connection problems

Symptom

Cause

Solution method

Unable to perform pairing

―

Make sure that the Bluetooth® device is compatible with the Bluetooth® unit, and that Bluetooth® and Find Mode*1 are on and the airplane mode is off in the Bluetooth® device setting. Turn off the power of the Bluetooth® device once, then turn it back on. If pairing is still not possible after this, contact an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service.

Pairing cannot be performed again

The pairing information paired to the Bluetooth® unit or device is not recognized correctly.

Perform pairing using the following procedure:

  1. Delete the applicable Bluetooth® device on the Mazda Connect.

  2. Delete “Mazda” from the Bluetooth® search screen of the Bluetooth® device.

  3. Perform pairing again.

If pairing is not possible after trying the procedure, turn off the power of the Bluetooth® device once, then turn it back on. If pairing is still not possible after this, contact an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service.

Unable to perform pairing

The Bluetooth® function and the Find Mode/Visible setting*1 on the device may turn off automatically after a period of time has elapsed depending on the device.

Check whether the Bluetooth® function and the Find Mode/Visible setting*1 on the device are turned on and pairing or reconnect.

Does not connect automatically when starting the engine

Automatically connects, but then disconnects suddenly

Disconnects intermittently

The device is in a location in which radio wave interference can occur easily, such as inside a bag in a rear seat, in a rear pocket of a pair of pants.

Move the device to a location in which radio wave interference is less likely to occur.

Does not connect automatically when starting the engine

The pairing information is updated when the device OS is updated.

Perform pairing using the following procedure:

  1. Delete the applicable Bluetooth® device on the Mazda Connect.

  2. Delete “Mazda” from the Bluetooth® search screen of the Bluetooth® device.

  3. Perform pairing again.

If pairing is not possible after trying the procedure, turn off the power of the Bluetooth® device once, then turn it back on. If pairing is still not possible after this, contact an Authorized Mazda Dealer or Mazda Bluetooth® Hands-Free Customer Service.

  1. Setting which detects the existence of a device external to the Bluetooth® unit.

 

  • When the OS of the device is updated, the pairing information may be deleted. If this happens, reprogram the pairing information to the Bluetooth® unit.

  • If you pair your phone which has already been paired to your vehicle more than once in the past, you need to delete “Mazda” on your mobile device. Then, execute the Bluetooth® search on your mobile device once again, and pair to a newly detected “Mazda”.

  • Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and on the vehicle.

  • If Bluetooth®-enabled devices are used in the following locations or conditions, connection via Bluetooth® may not be possible.

    • The device is in a location hidden from the center display such as behind or under a seat, or inside the glove compartment.

    • The device contacts or is covered by a metal object or body.

    • The device is set to power-saving mode.

  • Different Bluetooth®-enabled devices can be used for Bluetooth® Hands-Free and Bluetooth® audio. For example, device A can be connected as a Bluetooth® Hands-Free device and device B can be connected as a Bluetooth® audio device. However, the following may occur when they are used at the same time.

    • The Bluetooth® connection of the device is disconnected.

    • Noise occurs in the Hands-Free audio.

    • Hands-Free operates slowly.

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Voice recognition related problems

Symptom

Cause

Solution method

Poor voice recognition

  • Excessive, slow speech.

  • Excessive, forceful speech (shouting).

  • Speaking before the beep sound has ended.

  • Loud noise (speaking or noise from outside/inside vehicle).

  • Airflow from A/C is blowing against the microphone.

  • Speaking in off-standard expressions (dialect).

Regarding the causes indicated on the left, be careful with how you speak. In addition, when numbers are spoken in a sequence, recognition ability will improve if no stop is placed between the numbers.

False recognition of numbers

Poor voice recognition

There is a malfunction in the microphone.

A poor connection or malfunction with the microphone may have occurred. Consult an Authorized Mazda Dealer.

Phone-related voice recognition is disabled

There is a problem with the connection between the Bluetooth® unit and the device.

If there is any malfunction after checking the pairing situation, check for device pairing or connection problems.

Names in the phonebook are not easily recognized

The Bluetooth® system is under a condition in which recognition is difficult.

By carrying out the following measures, the rate of recognition will improve.

  • Clear memory from the phonebook which is not used very often.

  • Avoid shortened names, use full names. (Recognition improves the longer the name is. By not using names such as “Mom”, “Dad”, recognition will improve.)

When operating the audio, a song name is not recognized

Song names cannot be recognized by voice.

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You want to skip guidance

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Guidance can be skipped by quickly pressing and releasing the talk button.

Regarding problems with calls

Symptom

Cause

Solution method

When starting a call, vehicle noise from the other party can be heard

For about 3 seconds after starting a call, the Bluetooth® unit's Noise Suppression function requires time to adapt to the call environment.

This does not indicate a problem with the device.

The other party cannot be heard or the speaker's voice is quiet

The volume is set at zero or low.

Increase the volume.

Other problems

Symptom

Cause

Solution method

The indication for the remaining battery is different between the vehicle and the device

The indication method is different between the vehicle and the device.

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When a call is made from the vehicle, the telephone number is updated in the incoming/outgoing call record but the name does not appear

The number has not been registered into the phonebook.

If the number has been registered into the phonebook, the incoming/outgoing call record is updated by the name in the phonebook when the engine is restarted.

The cell phone does not synchronize with the vehicle regarding the incoming/outgoing call record

Some types of cell phones do not synchronize automatically.

Operate the cell phone for synchronization.

It takes a long time to complete the function for changing the language

A maximum of 60 seconds is required.

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