Charging
Charging
Cautions Concerning Charging
For occupants who use any medical device such as an implanted-type heart pacer or defibrillator, ask a doctor or manufacturer of the device about how the medical device may be affected by the charging operation:
Otherwise, the operation of the medical device could be affected resulting in an accident.
For occupants who use any medical device such as an implanted-type heart pacer or defibrillator, do not enter the cabin including the luggage compartment while charging:
Otherwise, the operation of the medical device could be affected resulting in an accident.
Do not disassemble or modify the charge port and the charge cable:
Otherwise, it could lead to an electrical shock resulting in an accident.
Always heed the following when charging:
Otherwise, it could lead to an electrical shock resulting in an accident.
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Never allow children to charge the high voltage battery.
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Do not charge the high voltage battery while the vehicle is covered with a car cover.
Always heed the following when charging in the rain or snow:
Otherwise, it could lead to an electrical shock resulting in an accident.
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Do not charge the high voltage battery outside if there is the possibility of heavy rain, strong winds, or lightning.
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Remove water with a clean cloth if the charge connector or charge plug is wet.
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Do not touch the charge port or charge cable with wet hands.
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If the outlet is covered with snow while charging, turn off the power such as turning off the breaker, remove the snow, and then remove the charge plug.
Do not use the charge cable if it has any of the following malfunctions:
Otherwise, it could lead to an electrical shock resulting in an accident.
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The charge connector is rusted or corroded.
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The charge connector is damaged or foreign matter penetrates the charge connector.
Refer to the instruction manual accompanying the charge cable and use the charge cable correctly:
If you handle the charge cable incorrectly, it could result in an unexpected accident.
Always heed the following when using the charge cable:
Otherwise, the charge cable could be damaged resulting in an accident.
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Do not pull out or bend the charge cable excessively.
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Do not step on the charge cable or drag it on the ground.
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When inserting/pulling out the charge connector and the charge plug, do not twist them excessively.
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Do not apply excessive force to the connected charge connector such as by applying your weight.
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Keep objects which generate intense heat (such as a heater or cigarette) away from the charge cable.
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Do not apply organic solvents, acid or alkaline agents to the charge cable.
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Do not connect the booster cable to the lead-acid battery or remove the lead-acid battery while charging the high voltage battery. Otherwise, the vehicle or charging device could be damaged.
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If the charge connector is removed after the charging is finished, close the charge port cap immediately. If the charging lid is closed with the charge port cap open, water or foreign matter may enter the charge port causing a malfunction.
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Always make sure that the charge cable is not connected to the vehicle before driving. Because the vehicle can be driven even while the charge connector is not connected completely, it could result in an accident.
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If the charge port is frozen shut, defrost the inlet using a hair dryer. If the charge cable is inserted/pulled out with the charge port frozen, it could cause damage.
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Normal charging and quick charging cannot be performed at the same time.
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The navigation system and the climate control system can be used even while charging. However, the charging time increases because electrical power is consumed. In some cases, power consumption may exceed the charged amount and charging may not finish.
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If a power outage occurs while charging, remove the plug and the charge connector and start charging from the beginning again.
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Make sure that no water has accumulated in the charge connector and the charge port before charging. If any foreign matter enters the charge connector or the charge port, do not start charging and consult an Authorized Mazda Dealer.
Preparation Before Charging
This vehicle is driven by consuming the electrical power stored in the high voltage battery. Therefore, it is necessary to charge the high voltage battery.
The parts related to charging are located in the following positions.
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Mazda Connect
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Charge cable
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Charge port
Charge cable
The charge cable is connected to the power supply and the vehicle to send electrical power to the vehicle. For details regarding the charge cable, refer to the instruction manual accompanying the charge cable.
In general, keep the charge cable at home. If the charge cable is kept in the vehicle, firmly secure it using the following procedure.
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Store the charge cable in its special storage bag.
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Attach the 2 hooks of the storage bag to each of the 2 luggage hooks on the right side of the luggage compartment, and tightly secure the storage bag. At this time, make sure that the logo on the storage bag is facing toward the center of the luggage compartment.
Be careful when handling the storage bag because the hooks on the storage bag have sharp areas. If your hands or fingers touch the sharp areas, your hands or fingers could be injured.
When the storage bag hooks and the luggage hooks hit against each other, they make noise. If the noise distracts your attention while driving, wrap the included sheet around the areas the hooks make contact.
The component parts of the charge cable are as follows.
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Charge connector
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Control box
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Charge plug
Charge connector
The charge connector is used for connecting to the normal charge port.
When the charge connector is connected to the normal charge port, a vehicle system locks the charge connector.
When the charge connector is locked by the vehicle system, it unlocks when the driver’s door is unlocked.
If the charge connector locked by the vehicle system is not unlocked even though the driver’s door is unlocked, consult an Authorized Mazda Dealer.
The conditions for locking the system on the vehicle side can be changed.
For the procedure to change the conditions, refer to Charging Settings (Search).
Control box
The control box indicates the charge status by turning on/flashing the indicator light.
For the indicator light illumination/flash pattern, refer to the instruction manual accompanying the charge cable.
Charge plug
The charge plug is the part for connecting to the power supply.
Charge port
The charge port refers to the area where the charge connector is connected.
The component parts of the charge port are as follows.
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Charge indicator
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Normal charge port
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Normal charge port cap
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Charge lid
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Quick charge port cap
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Quick charge port
Charge indicator
The charging indicator indicates the charging status by turning on/flashing the light.
For the charging indicator illumination/flash pattern, refer to Checking Charging Status (Search).
Normal charge port
The normal charge port is the part to which the connector of the charge cable is connected. This is used for normal charging.
Charge lid
The charge lid is locked/unlocked in conjunction with the door locking/unlocking mechanism.
When unlocking the driver’s door, the charge lid is unlocked. When locking the driver’s door, the charge lid is locked.
However, if the driver’s door is unlocked using the auxiliary key, the charge lid is not unlocked.
When the driver's door is locked using any of the following functions, the charge lid is also locked at the same time.
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Vehicle speed sensing auto door lock function
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Auto re-lock function
Quick charge port
The quick charge port is the part to which the connector of the quick charger is connected. This is used for quick charging.
Battery heater
The battery heater is designed to maintain the appropriate high voltage battery temperature.
Because the driving performance and the charging performance decrease if the high voltage battery temperature decreases, decreases in their performance are reduced by maintaining the appropriate high voltage battery temperature using the battery heater.
When the high voltage battery temperature decreases significantly while parking or charging, the battery heater operates. When the temperature increases to the specified value, the heater turns off.
However, when the high voltage battery level is low, the battery heater does not operate.
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Because the electrical power of the high voltage battery is used by the battery heater, we recommend that the charge connector is left connected to the vehicle when parked in a location where charging is available.
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If the vehicle is not used for a long period of time, we recommend that the battery heater is turned off using [Settings] in Mazda Connect.
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When the battery heater operates, the charging time could take longer.
Battery cooling
If the high voltage battery temperature is high after driving the vehicle, it is possible to cool the high voltage battery while the vehicle is parked to extend the life of the high voltage battery.
If the Excessive Battery Temperature notification is displayed on the center display after completing a trip, select Start to operate the battery cooling.
Because the electrical power of the high voltage battery is used by the battery cooling, we recommend that the charge connector is connected to the vehicle while the battery cooling is operating, when parked in a location where charging is available.
Charging
Charging type
There are two methods of charging the high voltage battery, normal charging and quick charging.
We recommend that you use normal charging as the preferred charging method as this will help to keep the high voltage battery in optimal condition and maintain a long battery life.
The exact charging time depends on various conditions at the time of charging, such as the type of charger, battery condition, charging patterns, as well as the battery temperature and ambient temperature. In cold weather conditions, both the battery and ambient temperature will affect the required charging time and, in certain situations, this may lead to a significant increase in the charging time.
Normal charging
Normal Charging can be performed at home using either a household power source such as a wall outlet or wall box, or similar method (alternating current). Additionally, charging can be performed at a public charging facility using a charger other than a quick charger (direct current).
When charging is started after the remaining high voltage battery power warning indication/warning light turns on, the time it takes to fully charge the high voltage battery at a public AC charging facility is about 5 hours. Using a household power source for charging will increase the charging time to fully charge the high voltage battery.
For normal charging, the charging timer function can be used to charge automatically from start to finish.
For details on how to use the charging timer function, refer to Charging Settings (Search).
Quick charging
When charging is started at a quick charging station (DC with 50 kW or higher) the high voltage battery can be charged from a 20% to 80% battery charge level in about 25 minutes. The exact charging time depends on various conditions at the time of charging, such as the type of charger, battery condition, charging patterns, as well as the battery temperature and ambient temperature. In cold weather conditions, both the battery and ambient temperature will affect the required charging time and, in certain situations, this may lead to a significant increase in the charging time.
Always heed the following when using a quick charger:
Otherwise, it could lead to an accident.
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Do not use a charge cable which exceeds 30 m (98 ft).
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This vehicle is compatible with quick chargers with charge cables of 30 m (98 ft) or shorter and which do not charge other devices or vehicles at the same time.
How to perform normal charging
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Shift the selector lever to the P position.
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Switch the power switch OFF.
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Press the location shown in the figure to open the charge lid.
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Open the normal charge port cap.
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Normal charge port cap
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Connect the charge plug to the outlet.
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Connect the charge connector to the normal charge port. Charging starts after connection is completed.
Make sure to lock all the doors before leaving the vehicle while charging.
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When the charging timer is set, charging does not start even if the charge connector is connected.
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When you prefer to start charging immediately, use the charging timer cancellation function.
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Normal charge port
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When charging is finished, remove the charge connector.
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Close the normal charge port cap.
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Close the charge lid.
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Remove the charge plug from the power supply.
Make sure to lock all the doors before leaving the vehicle.
How to perform quick charging
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Shift the selector lever to the P position.
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Switch the power switch OFF.
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Press the location shown in the figure to open the charge lid.
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Open the quick charge port cap and normal charge port cap.
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Quick charge port cap
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Normal charge port cap
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Connect the charge connector of the quick charger to the quick charge port.
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Quick charge port
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Operate the quick charger to start charging.
When operating a quick charger, always use the charger according to its instructions. If the quick charger is operated incorrectly, the quick charger or vehicle could be damaged.
Make sure to lock all the doors before leaving the vehicle while charging.
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When charging is finished, remove the charge connector.
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Close the quick charge port cap.
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Close the charge lid.
Make sure to lock all the doors before leaving the vehicle.
Checking Charging Status
Charge indicator
The illumination/flash pattern of the charge indicator can be checked using the labels on the charge lid.
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Charge indicator illumination/flash pattern |
Content |
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|---|---|---|
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— |
OFF |
Charging is possible. |
 (White) |
ON |
Turns on when waiting for starting to charge. |
 (White) |
Flashes slowly |
The brightness changes when the charging timer is set. |
 (Green) |
Flashes slowly |
The brightness changes during charging. |
 (Green) |
ON |
Turns on when charging is completed. Turns off after a certain period of time has passed since charging was completed. |
 (Amber) |
Flashes |
Flashes when the charging connector is connected and the selector lever is in a position other than P. Shift the selector lever to the P position. |
 (Amber) |
ON |
Turns on if there is a problem with the charging system when the charging connector is connected. Wait a few minutes then reconnect the charging connector. |
 (Red) |
ON |
Turns on if there is a problem with the charging system and the charging port lid is opened or the charging connector is connected. Have your vehicle inspected by an Authorized Mazda Dealer. |
Multi-information Display
When the driver's door is opened with the charge connector connected, the charging status is displayed on the multi-information display.
(Power switch OFF)
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Message
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High voltage battery indication
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Maximum driving distance
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Charging completion time
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Remaining charge
(Power switch ON)
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High voltage battery indication
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Maximum driving distance
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Charging completion time
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Remaining charge
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Indication |
Content |
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|---|---|---|
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Preparing to Charge |
Displays while the charging timer is being canceled and when the charging connector is connected. |
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— |
Charging Scheduled |
Displays while in charging timer mode and when the charging connector is connected. |
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Charging |
Displays during charging. |
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Charging Complete |
Displays when charging is completed. |
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Charging Error. Shift Selector Lever Not in Park |
Displays when charging is started with the selector lever in a position other than P. |
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Charging Interrupted. See Owner's Manual for Details |
Displays when charging is interrupted. |
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Charging Error. Have the Vehicle Inspected |
Displays when charging is not possible due to a charging system problem. |
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When charging is started, the charging status screen is displayed for a while. The charging status screen turns off after a certain period of time passes or the doors or liftgate is locked.
The screen is displayed again when the doors or liftgate is unlocked.
Convenient Functions
Timer Charging
Timer charging is a function which charges the battery automatically according to a preset time.
You can charge the battery using this function during time periods when electricity rates are low. In addition, the maximum charge limit can be set and changed.
For the setting method, refer to Charging Settings (Search).
Canceling the Charging Timer
You can cancel the charging timer setting temporarily to start charging the battery immediately.
For the setting method, refer to Charging Settings (Search).
Climate Control Timer
The climate control timer is a function which operates the cooling or heating system automatically according to a preset time.
The power consumption of the air conditioner after starting to drive the vehicle is reduced by operating the air conditioner and providing a comfortable temperature in the cabin before driving.
For the setting method, refer to Turning On the Climate Control System Using the Timer (Climate Control Timer) (Search).
Charge Connector Lock
The charge connector lock is a function which locks the charging connector connected to the vehicle so that it cannot be pulled out.
You can also select the lock conditions for the charging connector according to locations and situations.
For the setting method, refer to Charging Settings (Search).
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Locked When Connected
The charging connector is locked at the same time the charging connector is connected. The charging connector is unlocked for 30 seconds after the driver’s door is unlocked.
Select Locked When Connected when charging in the following locations/situations.
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Outdoor parking lot
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Charging using your charging cable at a charging facility
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Locked When Charging
The charging connector is locked only while charging. The charging connector is unlocked when the charging is finished. In addition, the charging connector is unlocked for 30 seconds after the driver’s door is unlocked, even while charging.
Select Locked When Charging when leaving the vehicle while charging at a public charging station where people are waiting to charge their vehicles.
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Off
The charging connector is not locked.
Select Off when charging in the following locations/situations.
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Indoor parking lot with a shutter
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Use of the charge connector lock is prohibited at a public charging station.
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Functions using a Smartphone
You can check the remaining high voltage battery power, operate the charging, and operate the air conditioner remotely by using a Smartphone.
Please refer to local Mazda website for more Connected Service information.
Charging Settings
How to set up the charging
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Select Settings from the home screen on Mazda Connect.
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Select EV Settings from the setting screen.
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Select the setting item you want to change from the displayed content.
Charge When Connected
Cancels charging schedule to allow immediate charging.
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Available setting changes |
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Enable, Disable |
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The charging timer can also be canceled on the screen displayed on the center display when the power switch is switched OFF.
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When the charging is completed using the Charge When Connected setting, the charging timer schedule is restored.
Charging Schedule
Selects desired vehicle charging days and times.
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Function |
Available setting changes |
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|---|---|---|
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1 ---- |
Enable, Disable*1 |
Edit, Delete*2 |
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2 ---- |
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3 ---- |
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4 ---- |
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5 ---- |
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6 ---- |
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7 ---- |
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If a list selected using the cursor has been set, the item can be Enable or Disable.
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Settings can be Edit/Delete by sliding a list selected using the cursor to the right.
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The charging timer does not work immediately after the lead-acid battery is removed or installed, or when no GPS signal has been received. When charging without receiving GPS, quick charging begins. When GPS signals are received, the charging timer becomes operational.
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Immediately after switching to daylight savings, charging may occur at the charging timer time set before the switch to daylight savings until the power switch is switched ON.
Edit
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Function |
Available setting changes |
|---|---|
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Start Time Select the desired charging start time. |
Time (10-minute intervals) |
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End Time Select the desired charging end time. |
Time (10-minute intervals) |
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Repeat Select the day(s) of the week to repeat. |
Monday ― Sunday |
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Charge Limit Select the desired charge limit method. |
According to Battery Charge Level, According to Estimated Range |
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Battery Charge Level*1 Select the desired maximum charge level. |
100% ― 10% (10 levels) |
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Estimated Range*2 Select the desired estimated range. |
In 10 km increments |
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Can be changed when According to Battery Charge Level is selected for Charge Limit.
Use when you want to charge only the amount of charging you need. This helps you save power and prevent high voltage battery deterioration.
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Can be changed when According to Estimated Range is selected for Charge Limit.
Use when you want to charge according to your planned driving distance.
The distance-to-full discharge changes depending on the driving conditions and surrounding environment. Check the actual remaining distance-to-full discharge.
If you change the distance unit after setting the Estimated Range, the Estimated Range will be calculated in the unit after the change. (If you change the units to miles after setting the estimated range to 100 km, the charge distance will be for 60 miles.)
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A charging day is set using Repeat
If 1 repeat day is set, charging is repeated every week on the set day of the week.
Depending on the set days of the week, the Repeat indication is displayed as Weekdays, Weekends, and Daily. Otherwise, it is displayed as Custom.
Setting example
Function
Available setting changes
Start Time
21 : 00
End Time
6 : 00
Repeat
Friday
Charge Limit
According to Battery Charge Level
Battery Charge Level
80 %
In this case, charging is done every week from Friday at 21 : 00 hours to Saturday at 6:00 hours. However, if the Battery Charge Level reaches 80%, the charging is stopped even if it is before the End Time.
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No day is set using Repeat
If no Repeat day is designated, charging is done only 1 time at the set hours.
Setting example (if settings below are made at 13 : 00 hours)
Function
Available setting changes
Start Time
12 : 00
End Time
18 : 00
Repeat
Once
Charge Limit
According to Estimated Range
Estimated Range
50 km
In this case, when the charge connector is connected, charging starts immediately for charging to 18 : 00 hours on the same day.
However, if a charging amount allowing a 50 km trip is reached, the charging is stopped even if it is before the end time.
Setting example (if settings below are made at 13 : 00 hours)
Function
Available setting changes
Start Time
1 : 00
End Time
8 : 00
Repeat
Once
Charge Limit
According to Battery Charge Level
Battery Charge Level
100 %
In this case, charging is done from the next day at 1 : 00 hours to 8 : 00 hours. However, if the Battery Charge Level reaches 100% is reached, the charging is stopped even if it is before the End Time.
Charge Limit for AC Charging
Sets the charge limit when using an AC charger.
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Available setting changes |
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100% ― 10% (10 levels) |
For normal charge, set the maximum charge limit of the high voltage battery. Set the Battery Charge Level of the charging timer for each charging timer setting.
Charge Limit for DC Fast Charging
Sets the charge limit when using a DC Fast charger.
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Available setting changes |
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100% ― 10% (10 levels) |
Charge Connector Lock
Configures when the charge connector is locked.
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Available setting changes |
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Locked When Charging Unlocks connector when charging is complete or vehicle is unlocked. |
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Locked When Connected Unlocks connector only when vehicle is unlocked. |
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Off Charge connector remains unlocked at all times. |
High Voltage Battery Heater
Configures the high voltage battery heater operation.
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Available setting changes |
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Automatic, Off |
